I traveled as a solo traveler. The hotel staff was very helpful. There are 37 steps from the entrance of the building up to the second floor lobby. I was lugging a big suitcase, which I could’ve pulled up the stairs by myself, but the man at the front desk, Bob, walked down the stairs and carried my bag up for me. Which was very nice of him. I did have a problem with the air-conditioning not working in my room and the staff was quick to go and check it out, but unfortunately was not able to fix it. I spent two nights in one room and two nights in another room, where the air conditioning worked very well. The breakfast in the morning were nice, not as much food, offerings or quantity as I would’ve liked, but it was enough for breakfast. The staff were all very nice and very helpful. The hotel was in a good location if you want to tour the Anne Frank house. But it seemed that most everything was a 15 to 20 minute walk from the hotel, which is probably true for most places in Amsterdam. It was a good location nonetheless. One noticeable thing was,l that there were 2 homeless people living on the sidewalk right outside the front entrance of the hotel. That’s not the hotel’s fault, but they were persistently there. I didn’t notice this in other parts of Amsterdam. This wouldn’t deter me from staying at the hotel again, but it is something of note. There are several restaurants right across the intersection from the hotel that had good food options.

Be ready to walk up some steep steps to get in, but if you don’t mind that this hotel is excellent.

This quant beautiful hotel was a great choice in Amsterdam. Close to so many attractions. The staff were very kind and helpful. The entire place and rooms were very clean and nicely apportioned. The breakfast was an excellent way to start each day. Highly recommend!

Excellent location! Great breakfast! Just need to be ready for stairs otherwise a great place to stay.

Wonderful stay.

Location Location Location!! The key to this accomodation is Bob, Bob is a legend! Breakfast was fine, you get what you need to eat as you are at home! Room was small but fine and bed was super comfortable. All around Amsterdam it’s stairs so get used to it. Oh and they have cats, I am severely allergic and ended up with a puffy face/lips and have a sore on my lips now but would still stay again. Had a great time

We had a marvelous time

Friendly, very helpful staff made the stay enjoyable, and the location is excellent. The room was small but clean and the bed comfortable, with great daily housekeeping. Be aware of steep stairs (not ideal for mobility issues), and allow extra time at check-out since you may need to return the key at a partner hotel. Breakfast was a great addition to get the day started.

All staff are super friendly,polite and helpful. The steep spiral staircase adds historical charm. Quiet and great location.

We left a horrible lodging and found this wonderful place! My friend and I were traveling alone with our baggage, we were tired and hot. We got to the hotel Clemens and immediately the concierge brought our bags up for us, got us cappuccinos and stroop waffle. He told us to sit down and relax while he checked in. The reception area is beautiful, the breakfast area is gorgeous very historic. The coffee was fantastic and when we stayed the next two days, the breakfast was phenomenal with lots of fresh choices and all you can eat and drink! Beautiful terrace to sit outside. Or you could eat indoors in the lovely dining area. While the room is small, it’s very pretty and clean, with the TV refrigerator blow dryer ample closet space with hangers. Lovely view on the main Avenue. Central to pretty much everything and whatever questions you have, the concierge is more than happy to give you information. The whole staff was fantastic and friendly! When we checked out, we were sad to go and we received the same treatment as when we arrived! If you don’t mind climbing very steep stairs, this is definitely the place for you! Lovely location, lovely people, lovely hotel! I would totally stay here again!

Be warned! When you arrive at the hotel and ring the bell you will be Shocked at the stairway. It is STEEP and Very Long. Do not book here unless you can climb very steep stairs, and one or two More flights to your room. They could not have been nicer and more helpful. Everything from dinner recommendations and reservations to a really nice breakfast. Great location but be aware of the steep stairs

This family-run hotel in the heart of Amsterdam is a true gem. Nestled along the canal in a historic building, it makes excellent use of the space while preserving its charm. Guests are warmly welcomed with a beverage at check-in and personally escorted to their room. As expected in a historic townhouse, the stairs are steep, but the staff are eager to assist with luggage. The complimentary breakfast is a lovely touch, and there is a lovely balcony alongside the common lounge area. We would stay here again without hesitation.

Great stay, nice location that is close to everything you will want, only thing is be warned the room is tiny which is fine if you’re out all day but it should be said.

A very nice hotel, clean and quiet, good location.

Amazing location and was very walkable to everything we wanted to see. Staff was very friendly and helpful. We loved the lobby and patio area. The lobby is also home to 2 cats that roam around and we absolutely adored the charm

It is a bit central. Walking distance to Anne Frank’s house - about 5mins. Bridge construction adjacent to the hotel makes getting a Uber extremely challenging. Breakfast was okay and the staff was okay helping with my bags. They had more than 50 steep stairs to climb to my room, which was tiring and can be challenging with travel bags. No elevators. I won’t recommend to an elderly or people with mobility restrictions. I paid for 3 nights and end up spending 2 nights due to an emergent appointment. Even though I notified them at check-in, they won’t cancel my last night, and told me they would not find anyone to rent the room.

This is a a quaint hotel in a good location in Amsterdam. The staff was unbelievable ! Kind and helpful. One of the top friendliest places we have been! The breakfast was fresh and has great selections. Coffee all day was a nice touch . If you are a frequent European traveler you will not be surprised by the room sizes. They are small. Your 3 extra suitcases won’t fit. The entrance includes a very steep and narrow staircase but the staff was wonder and carried our bags to our room. If you are mobility limited skip this hotel. The price was worth it, even over Kings day

Be prepared for very steep stairs. The staff will help with luggage but it still a steep long climbs from front door. The staff are lovely and very accommodating. Breakfast is good and plentiful. Lovely sitting area to sit and relax after a day exploring. Small rooms as expected.

I loved my stay at Hotel Clemens. The location is as good as it good. Just steps from the canals and the beautiful Jordaan neighborhood, and easy access to the Tram and Dam Square. The staff is kind and helpful and the breakfast is quite good. The hotel itself is inside a charming canal house with steep narrow stairs. The rooms are small but nice, and the lounge area is quite nice with a good view to the outside.

Friendly staff, breakfast was great and had a nice variety. It was walkable to many areas within the city center.