Room was nice and clean. Reception area is terrible

Friendly, helpful. Beautiful view from breakfast room, and breakfast good too. I would definitely stay again.

Really enjoyed my short stay at Tenne, complimented by great manager Andre and welcome staff.. will be back there..

We were surprised that this hotel was rated so highly. While Hotel Tenne had the potential to be a cute little family-run hotel with clean and spacious rooms, the beds were uncomfortable and the dinner left quite a bit to be desired. We may have just not been a good culture fit because we also found the front desk personnel to be overbearing.

We stayed at the hotel during it's off peak time. Breakfast was good and service was very hospitable with being flexible with lunch and check out times.

Nice traditional style hotel with a good breakfast. Also my room had a treehouse in it with 2 more beds...was just me but would be really cool for a family stay.

Very friendly owners and staff. For 2 evenings running they were rapidly able to turn a supper reservation from 5 to 14. Great hospitality and we will definitely return.

Charming traditional decor hotel, right in the middle of Saas-Fee. Easy walk to the gondola and everything else in town.

Emanuela and Richard are wonderful hosts. The staff are great and very helpful. Top notch place. Enjoyed our stay immensely. Would definitely go back.

The hotel is in a great location, short walk to main shops/restaurants, 10 minutes to lifts. Room was large, bright, great balcony with mountain views. Beds were adequate but poor pillows. Breakfast was really good. Staff all friendly.

The hosts Richard and Emmanuella really make the place more of a BnB than a hotel. The charming place is walking distance to anywhere in town. The food and service in the dining room is excellent as well. We would absolutely stay again at Hotel Tenne in another trip to Saas-fee

Very charming hotel, run by a wonderful couple. Friendly, clean, convenient to everything. Food is delicious. Can't say enough good things about this in. Highly recommend!!

This hotel has a very friendly staff and a great location

Small town lovely property our room were as good as new spacious and all furnitures toilet looks new

I have visited Saas Fee many times over the last few years each time staying where available. I can honestly say that the Tenne Hotel is one of the best in Saas Fee, the staff and owners are incredible, caring and attentive. The Music night was brilliant, the food excellent. I thoroughly recommend Hotel Tenne.

The room was renovated and clean and the hotel staffs were kind and helpful. You could also try traditional Swiss dishes at the first floor on the restaurant.

Very friendly and attentif host family. Extraordinary view to the mountans from double superior room. Very pleasant: ski room opposite cable car departure

This is a comfortable hotel with a nice breakfast, but a bit far from the ski lifts (7 minutes walk). Offers a discounted access to the local spa/pool.

Family run hotel and the owners made our stay fantastic, attention to detail very very friendly and helped us out with all sorts of questions.

Traveling as a family of four with two kids (ages 1 and 7). They picked us up at the parking garage and brought us and our luggage directly to the hotel. The check-in process was very pleasant and was a good indicator of the level of service we would experience for the remainder of our stay. The owners and staff are extremely warm and inviting. They went out of their way to make us feel like we were at home. Our room was nicely decorated and had a spacious balcony that provided an amazing view of the mountains. The beds and comforters were very comfortable and they also provided us with a crib and an extra bed for our daughter. If staying for 3 or more days, they will drive you and your ski equipment to the base of the ski slopes and they will take your equipment back at the end of your stay. They also offer complimentary use of a ski locker located at the base of the slopes. The hotel's motto is something like "make you feel like family". They certainly met that goal.