Overall Ratings & Reviews Mergellina

Good area

Check in was late but good as we were guided via phone to the hotel and shown our room on arrival. Hotel is rather dates but has everything you need. Comfortable bedroom and a food shower. Italian breakfast which was adequate for us. Very helpful and friendly staff. They booked a couple of taxis for us to centre and airport. Hotel a little bit out but we chose that knowing that its in close proximity to Metro and lovely bars and restaurants in walking distance. Sea front within 5 mins walk. All in all good choice.

The property is small and charming. Our room was also small (especially the shower stall), but clean and well maintained. Breakfast was very good. There is a slight disagreement about check-out time. Expedia says 11:00 am; the proprietor says 10:30 am. Its very close to the Lungomare; we had a beutiful walk by Naples Bay.

The lady at the front desk was very kind and helpful

Okay, made it work but Would not recommend to others.

Lovely hotel. We had a triple room, which was really big and beautifully decorated. Great welcome and wonderful breakfast. Perfectly located for getting around Naples. Mergellina station takes you straight to Naples central (which is walkable), Pompeii and Vesuvius. Highly recommended

Monica made my stay great. She went out of her way trying to get me a hotel for the second night , since they did not have availability

Hotel staff were friendly and helpful and area was safe!

Terrific location. Courteous and friendly staff, willing to go the extra mile to help. Room 22 was spotless, comfortable and quiet at night. Breakfast between 7 and 9 am. Will definitely go back. Btw, there is a great pizzeria nearby: 50 Kalo' (try the "margherita with bufala"): better than Da Michele's (and no mile-long queue to get in).

We love it! 👍The room were clean, great breakfast and the hotel is located in a great area.

Hotel was far from everything but still in the city. Hard to find,even the cab driver was confused. No elevator or help with luggage to second floor. Adequate for nights shelter.

I booked this hotel online, and then my plans changed. I called the hotel to change my dates, but no one spoke english and my reservation could not be moved. I was charged for one night as a "no show/no cancel".

Connection WiFi lente Petit déjeuner inclus

Tutto bene è pulito, viccino a metropolitana e bus

Je ne recommande pas cet hôtel dans lequel j'ai passé trois nuits difficiles. J'ai vraiment pensé à le quitter après la première nuit. Positif: la petite dame qui fait les chambres et le petit déjeuner. Très sympa. La proximité de la gare Mergelina et d'un supermarché. Proche du littoral. Négatif (beaucoup à dire): Impossible de dormir. Insonorisation 0/10: on entend tout. Les gens dans le couloir, les portes, la chasse d'eau des autres, le voisin qui se soulage ou se mouche, et aussi l'extérieur avec ses moteurs et klaxons. Propreté : première douche: le couvercle du siphon qui décolle et qui tourne (donc syphon bouché je suppose). Deux cafards apparus deux heures après la douche. La dernière chasse tirée avant le check-out qui coule le long du mur. Le petit déjeuner très limité, pas de pain le 3ème jour (c'est une constante italienne, les petits déjeuners ratés). J'ai montré des photos des cafards au personnel qui m'a informé que ce sera solutionné avec le siphon. Je n'ai plus vu de cafard les autres nuits mais le siphon n'a pas été débouché. Et pas de bac de douche. Douche au sol avec rideau. Je n'ai pas eu de geste commercial pour ces désagréments. Je conserve les photos et vidéos comme preuves.

Buona

Hotel con buon rapporto qualità/prezzo con trasporti pubblici molto vicini

Hotel bien placé, assez joli à l'intérieur, la chambre triple est confortable et la literie est très bien. L'accueil n'est pas à la hauteur de la chaleur napolitaine. Le petit déjeuner n'est pas digne d'un 3etoiles, peu abondant et de mauvaise qualité. Nous n'y retournerons certainement pas.

Breakfast without eggs

cortesia pulizia e attenzione al cliente giudizio piu che positivo