Albert
Leisure Family
2.0
/10
Reviewed 253 week(s) ago
Expedia Group verified review
We didn't end up staying because the property closed early and couldn't check us in. It was advertised as closing at 9 PM but on the day of the reservation, with 2 minutes of warning, the property told us they were closed at 8. We got there at 8:30 and no one was around, so we were stranded. We ended up getting another hotel that night, and the property refused to grant any partial refund (under the no-show clause) despite violating the conditions of the booking.
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