No air conditioning the first two days. The Breakfast is always the same. But a very nice location for the breakfast room on the roof

Great location to get around Rome. All within walking distance. Hotel is clean and staff were friendly.

Good position but room configuration was not comfortable for three adults 2 singles beds jammed together with another connected long ways at the foot of the bed Horrible bed configuration for 3 adults. Room was so small Even though we booked for 3 and there was no space for suitcases and getting organised

The rooms are average. We did have a leak in our room ceiling that was tended to right away but must have been there ongoing because there was a musty smell to the room and the ceiling stained (fabreeze helped lol). Breakfast was a cold breakfast probably wouldn't do that option again for the price (pastries, hard boiled egg, yogurt, cereal). The attendant however was very nice and when the coffee machine ran out of cups she let me know about the espresso machines that she could make a cappuccino which she graciously did for me when we came to breakfast each time. The staff were as helpful as they could be with language barrier, even helped us call our shuttle for us and had a wine bottle opener for us. We were locked in the lobby one day for about 5mins but got out in time lol. An ice machine would have been very nice and a coffee tea spot for daytime. The only real complaint was the shower door was a half glass door and the open side splashed the toilet tissue and the towels were a little scratchy. The location is the best part of this hotel VERY central to walk to most everything. I little market across the street for sodas and snacks was nice. We would stay again.

Modern and clean

When we first arrived we were too early for checking in so we were informed we could leave our suitcases on level 1 but it wasn't a secured storage area. As we had all out valuable items with us we did and went an explored the local area. A few hours later we were able to check in only to discover we had been allocated a small double room instead of the standard double room we paid for. When we brought this to the receptionists attention, she was very apologetic and moved us straight away. The room was very clean and extremely comfortable and we had a Juliette balcony which overlooked the street. We had fresh towels every day and replacement shampoo and body wash samples. The only negative point would be the pillows. We requested 2 more pillows but probably could have down with 4 more (3 each) as they were quite flat. For breakfast we had a choice of 3 different types of cereal, croissants, a variety of cakes, toast, rolls, cold meat and cheese. There was a good selection of jams and Nutella. There was a Nespresso coffee machine with 5 different types of coffee to choose from. The location was excellent, with a 20 minutes walk to the Colosseum, and Trevi fountain. About a 30 minute walk to Piazza Navona and the Spanish Steps. The Vatican and the Castle Saint D'Angelo was probably around 45 minutes to an hour away, depending how quickly you walked. There was a convenient supermarket nearby and plenty of souvenir shops to choose from.

We booked a room for 4 nights but on arrival we noticed a few things wrong with the room, just small things but still frustrating. The in room safe couldn't be opened, bulb missing from floor lamp, TV channels not working etc. The shower was also really bad as in no pressure so it took me about 10 mins to rinse shampoo completely from my hair! We mentioned these problems on the first night but were told nothing could be done about them until the following day. Went back to the girl on reception the following morning and she gave us a different room. The safe still didn't work but everything else was an improvement! The breakfast was ok and more than just a croissant and coffee that some hotels I looked at were offering. However, on the last morning we were obviously the last to go for breakfast 20mins before it finished and there was only cereal and croissants left, they had run out of everything else!! The location is good and the building itself is quite nice, the decor in the corridors and stairs was quite quirky. The night porter was a lovely friendly man who let us in the front door when we returned late at night. Overall it was ok but they just need to keep on top of the minor maintenance issues.

We booked the small double room and I can confirm that it was really small. There was not a wardrobe and there was not even place to open the suitcase. Additionally the shower courtain was old and dirty. We asked receptionist if it was possible to change the room, but she said that all rooms were booked (in spite of the fact that I found free rooms in internet). The positive things were the location and the breakfast.

We stayed in the junior suite for 2 nights. The room was modern and very tidy. We especially loved the modern bathroom and awesome shower, but disappointed that the balcony was shared with the breakfast area, which allowed no privacy on the balcony in the morning. The biggest problem we had was with the AC. The room was sweltering when we arrived and had to work with the front desk multiple times to have it actually turn on. Once it did finally start working, it pumped bathroom/sulfur smells into the room. We also brought this up to reception and they said they'd have a technician come look at it, but when we returned, it still smelled bad. It smelled badly for the rest of our stay.

Hotel was centrally located to metro and a lot of great sites and restaurants. The staff was nice, aside from a snotty attitude from the woman at the front desk and getting locked IN the hotel by another worker(apparently they do this daily when they get the croissants for the Bfast buffet).

To start our experience at this hotel we were told check in wasn't until 4pm which is untrue. We had to leave our bags out in the lobby without security, so we didn't waste the day sitting in the hotel lobby. The room was truly gross, just look at the pictures. There were stains everywhere and each morning there were crawling bugs that came from the holes in the walls of the bathroom. Rome is magical don't tarnish your experience by staying this less than 1 star hotel.

Excelent Location ....... ...............!!!!! What else

Access to it is a little difficult since you have to climb twelve/fifteen or more high steps with your luggage.Obviously exit is much trickier because you can fall headlong.. There is not a lobby, but a very little space where the concierge is situated along with a a small, soft seat with no back for 2 persons, We were given a very small room It was so small, that it was not possible for us ( two people) to spend the night and use the facilities together. In order to avoid extra international calls to London to Hotel.com, useless talks and complains from both sides on a saturday evening, one of us had to leave and sleep in another hotel nearby. The bathroom was extremely small and there were only two towels (for shower and hands), which is the ultimate proof that the room was a SINGLE room. It looked like the hotel was made for hobbits, fairy tales dwarfs or for S small size people.. The noise of the street was so loud that at night it was very difficult to sleep. On the second day of our stay, we were given a bigger room. WiFI was another major issue, since you have to set your cellular phone with the security number to be found on the screen of the TV set : any time you switch the TV on and off, you have to set it back accordingly...A true nightmare.... The breakfast on the terrace was just ok, but the lady in charge was very gentle. The room was not cheap at all at $ 120 per night.

Unfortunately the room was very hot and the airconditioning did not work. The internet also did not work so it was frustrating as I had a lot of work to do. The location was very good and the staff were very courteous.

very bad experience stay in this hotel, the whole hotel no hot water for whole night in the winter time!!! we can't take shower... their staff not helpful, not friendly, very poor attitude, i will remind all traveler not choose stay this hotel.

Stayed for 4 nights. Was very pleased with the hotel service. Staff was very helpful, kind and informative. Breakfast was "okay" given that it was free with my room. The construction in the next door building did not bother me, since id be up when they started and back way after they were done.

We had stayed here 3 years ago and liked it a lot. This time however the place was runned down. The lift wasnt working our room smelled like sewage at night! We opened the windows to air it out and or was ok. I don't think we'll be back.

Excellent. Stayed for 5 nights. Staff very helpful, only drawback was bathroom very small and shower leaked onto the floor. That aside, I would definitely recommend a stay here.

Great hotel. It isn't updated on the outside but once you enter the rooms are modern, large and very clean. The staff was very kind and accommodating. The location was near Termini station and walking distance to the Trevi Fountain as well as restaurants.

I stayed here for four nights. Originally booked for two, but extended for two more. The room we had first was a good size, but the room we moved into for the last two nights was quite small. It's an OK hotel, nothing special. A good enough location for the tourism sights. I was annoyed a when returning late one morning that the consierge was on his tour-watch of the hotel for 25 mins so we were unable to get into the building! Otherwise, adequate.