Staff were very helpful and welcoming, and the hotel facilities exceeded my expectations. Air con in the room was great, I enjoyed having a balcony (room 208), the pool area was lovely and breakfast choice was good. A bonus was the use of a water cooler/hot water machine in the corridor. Very close to the castle area.

Lovely little hotel in a great location. Very kind and helpful staff. Really enjoyed our stay!

Très bon emplacement. A quelque pas de la ville médiévale. Excellent déjeuner. Très variés. Merci beaucoup. On peut faire tout à pied. Si non le autobus 3 vous laisse a la Gare.

The room was very clean, comfy beds, lovely bathroom, hot shower. Great continental breakfast, wonderful team. Very friendly.

This hotel is about the location. Clean, pool and nice staff.

A great find and fantastic value for money. Dont be put off by 3* rating as staff couldn't be more helpful, location is prime for the Citie.

Charming small hotel. The most lovely, friendly & helpful staff. Great breakfast overseen by really considerate staff. Fab location. No tea making facilities in the room but there was a water fountain in the hallway providing chilled & hot water for drinks.

Lovely little hotel however the bathroom smelled of backed up sewerage.

Staff was excellent, room AC was outdated and ineffective and mattresses were flat

When we arrived at the hotel we were greeted by a friendly and helpful receptionist and given our room key very quickly. The room was very small but it was clean and comfortable with almost everything we needed for a pleasant stay. The only thing we would have liked that wasn't there was tea/coffee making facilities for that first coffee in a morning. The Cite is just a 5 minute walk away with lots of things to see and do and lots of cafes, bars and restaurants. The new town is about a 20 minute walk away and going down there is all downhill. Again there are lots of bars, cafes and restaurants down there and lots to see and do. There are buses back to the cite and also the little white train which gives a good commentary.

This hotel is located just outside the old city walls and about 25 mins walk from train station. Rooms are quite small, breakfast is good and staff very helpful. We enjoyed our stay here and would recommend it to others.

Due to the weather we could not do much it was way too hot however the hotel was only a 2 minute walk to the Carcassonne Castle which was very convenient and the staff were very helpful and always willing to help. But transportation was very expensive and the distances were far. Otherwise everything was great!

Such an excellent location, right under the medieval cité but away from the business. There are plenty of lovely places to have dinner a short walk away, and it is also a very short walk over the bridge and into La Bastide for cafes and shops around Place Carnot. The swimming pool is quiet and was very welcome in such hot weather! The staff are extremely friendly and helpful.

Everything was perfect for us. Near the City of Carcassonne! Good breakfast .

Perfect location. 3 minutes from the entrance into the old city. Great breakfast. Refurbished (new looking) bathroom. Kind staff. Also private parking available at no cost.

Perfect location for visiting the Medieval City. Adequate facilities with a decent breakfast.

Good breakfast

Very helpful, friendly staff, everything was as it should be. Thank you.

Fantastically place hotel right outside the gates of the cite in Carcassonne. Friendly and helpful staff right from arrival to leaving, rooms were very nice and all the facilities were there if required.

Excellent location for visiting the old City. Great value. Clean and well kept. Good breakfast but would have been excellent if offered an option to boil a fresh egg. Decent car park. Fantastic shower. Didn't use pool as it was too early in the season.