Friendly helpful staff, found Cockroach in the room appeared clean

Our bed was made, staff okay and breakfast food was warm and parking was good. Our TV kept going out or we have picture and no sound. TV has yellow and pink colors on the screen. I guess TV going out

Staff was nice, and hotel was clean however the bed and pillows wete hard as a rock, slept very uncomfortable.

Nice facility. Friendly staff! Clean!

Good breakfast. Very clean rooms and pleasant staff.

All of the staff were very friendly and helpful. The breakfast was good. We only stayed one night but had no issues.

Would definitely come back!!

Staff was very nice…Room was super clean and comfortable and location was great!! Will definitely stay here again!!

The staff was great the rooms were clean loved it!

I love this hotel and highly recommend it. Great rooms, great breakfast and the staff is out of this world.

great stay on our way to Alabama. perfect for our family of 5.

Na

Very nice property, I would recommend.

Very nice room, great breakfast bar!

Great place to stay, short walk to the Main Street in downtown Gatlinburg. Great breakfast

Great stay. Issues with the tv were fixed by us (had to change input and box had been turned off). WiFi never successfully connected. But room was great and spacious. Beds very comfortable. Room was right next to the elevator however never heard a sound all night

This was a special trip to celebrate my recent retirement. Facility was nice and clean and reasonably priced. Will definitely recommend to friends and family.

Great stay! Everything was perfect!

We absolutely loved this hotel. Very welcoming and great people. Very clean as well. Will stay again

Great location, amazing customer service. Perfect room accommodations for persons who require assistive device like wheelchair or walker although challenging accessing the elevator because it is tucked away…