This was my absolute worst hotels.com experience hands down. The room was so dirty that I tried to cancel my reservation, a first ever. And I’ve stayed in some funky places but this takes the cake. The furniture had crusty stains like 3-D stains, the remote control was covered in some kind of sticky goo, sheets stained, burn holes in the blanket, bathroom was a nightmare. Had to wake up at 4am to catch a flight. There was a prostitute coming in and out of an open room, homeless guy (very nice guy) sleeping outside my room on the stairs. I have no idea how this hotel got a good rating. Would never stay here again.

It was very quiet a lot of people who stayed there are friendly nice and we all communicate

Was very clean an comfortable to stay an the service was great

Locations is very dangerous at night, have lots of people yelding.

This place always make me and my children feel welcomed and at home. Despite the area/ location the Owners/ management always makes sure we are and feel safe.

This place is great

The office for this motel is a bullet proof window and a drawer. People live in this motel and we heard some of them screaming at 3:00a.m.

The Room size was more comfortable, bathroom was ok, with nice bedsheets, but their conforter is too old they need to change it, nice environment, assessable for transportation, especially buses to most train stations, etc, etc.

I absolutely appreciate how comfortable my stay was. And the cleanliness and condition of the rooms it was relieving to be able to finally find a hotel that wouldn’t make me feel out of place because I have four children.

Very comfortable room, nice staff.

Very peaceful and like home. Friendly staff and great housekeeping

ok

Because the neighborhood isn't the safest, the fact that the door had no safety lock on it was a concern for me. Also, the WiFi was spotty. Other than that, everything was clean, there was a refrigerator in the room, huge plus. And it was clean.

Very helpful and curtious staff . Paola was exceptional. Good last minute accommodation.

There are few restaurants in the area. But there is a shopping mall close by. the hotel sign is not outstandingly obvious, can be missed when driving by. But the property is clean and well looked after. The room is very clean. the fridge is excellent. there is no microwave. Shower is clean and working fine. toilet is also clean. sink in the room is excellent. well lit mirror. overall excellent.

I’m not one to rate hotels low. However, I think it’s necessary in this case. The staff was ok. But the motel was definitely a crack den. The furniture in the room looked like something that was found on the side of the road. I also had a crack addicted person knock on my door and ask if I had some hard. This place isn’t safe for a single woman or family.

There is no front office. The front desk is just a bullistic glass window like a drive through at the bank. Room door had been broken in before and the strike plate to the dead bolt was not fixed well. Result door does not seal the noise out. Many homeless and other people yelling in the parking lot. Very rough neighborhood nothing good near by. Won’t be staying there again.

Dangerous neighborhood felt unsafe.. room smelled like a chimney got migraines from the smell

My advice if you ever have to go to Oakland: DON'T! We got in at midnight and the guy at the desk was pleasant but we got in the room, turned the sheets down and slept in our clothes not touching anything. We fortunately had taken showers at home just before leaving on our trip but we were not about to open our suitcases in the room. Thankfully nobody shot us as we drove out of town! There are worse looking motels in Oakland so this is not even the bottom of the spectrum.

Its located In the middle of nowhere i was thinking that would be good thing but little did i know it was to busy outside at night.