5.8
Fair
From 613 reviews
Cleanliness

5.6

Room Comfort

5.8

Location

7.6

Service and Facilites

6.6

Traveler Reviews Mentor Home Inn

Number of reviews per page
20
40
Top reviews
Louise
icon-Leisure
Leisure
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The Mentor Inn offers no-frills accommodation, and it is conveniently located near freeways, on the outskirts of Cleveland, OH. I booked the room for its low price and convenient location, but I did not feel particularly safe. The room itself was basic and functional. The front office staff, who were behind bulletproof glass, seemed harried and irritable. The atmosphere around the property made me uneasy, with groups of people milling around. I received unwanted attention while coming and going. While nothing happened to me directly, I felt uncomfortable. I would not choose to stay here again.
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leah
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The pool area was clean and the water quality was great! Food restaurant next door and a sheets within walking distance too. On bus route. Fridge and microwave in suite. Laundry on site. I also had both my dogs with me. It was great
Crystal
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

They were redoing the room next to mine at midnight and the room was just very run down and the comforter and sheets were stained and dirty
bobby
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I like that the property was kind of like a hide away.
Andrew
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Terrible, service was terrible and room smelled horrible
Tierre
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

My room smelled so bad we left.
Steven
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The renovations are coming along nicely, and it's convenient for getting off from I-90.
Jared
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Nice place to stay
Brad
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The room smelled. The bathroom had a broken toilet seat, the mirror was filthy, the floor was dirty and sticky, Lighting was poor. The small fridge/freezer was dirty inside and out, very unsanitary. And I can say the same for a friends room that also stayed at this motel for one night. We are supposed to come back in two weeks and my wife and I will be canceling that reservation. What a nightmare. On Monday I will be calling the health department in that city and filing a formal complaint about the condition of this motel.
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Abbie
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

My boyfriend and I stayed here for a weekend wanting a closer drive to Lake Erie for a few days at the Headlands Beach. I loved that the beach was only 15 mins away instead of my usual hour drive up. The motel was definitely worth the $. It was by far the cheapest around. The property and rooms were a little old and run down. Some rif-raf around. Once we got comfortable it was completely doable. Even my dog liked it. (I think it was the King size bed)
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Rachel
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

When you check in, there are lots of warnings Posted at check-in. The paint was peeling in every room and the fire alarm battery was beeping all night. It’s a place that people have brought pets as there was chew marks all over the door frames. The bedding was clean. The surfaces were clean and clear. I did not see any trash or dust in my room.
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Brian
8.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Well the place has been under construction and I actually had to mop my room cuz it was Footprints everywhere there was no towels I had to go to the front desk and get them
Todd
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

It looked like the walls was going fall in on me major cracks in the ceiling. The tub was disgusting stained beyond belief. Needs major up dates
Jazmine
icon-Business and Leisure with Partner
Business and Leisure with Partner
4.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Far from clean. No safety lock inside
Jimmy
icon-Business
Business
2.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

Dirty linens, 2 gross pillows shoved into one pillow case
Jesus
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Manager need people skills i ask him for housekeeping service at my room something what never happen the only thing I get after back at night time was i sorry you can report to the owner never back again to this hotel
Steven
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

Not bad
Michael
icon-Family
Family
2.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Staff and people were rude and dirty: room had used condoms under Sheet: dirty underwear left on floor of bathroom: place should be shutdown
Mark
icon-Business
Business
2.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Just good for a couple hour rest if needed
Christopher
2.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

They bed bugs
Number of reviews per page
20
40