Overall Ratings & Reviews Candlewood Suites LOUISVILLE NORTH by IHG

Staff was rude and unhelpful…

Comfortable and affordable. It was a greay stay!

My husband and I have stayed here twice in the last couple of years. Its a great place to stay with great staff. I might suggest some larger bowls in the cabinets and maybe a frying pan as well. Overall great place to stay.

Property seemed pretty runned down. Drawers broken on dresser, bathroom not properly cleaned. Staff was friendly

GM Kimberly and her staff took care of us during tornado watch. Excellent customer service

The hotel is located in a very convenient area with plenty of stores and restaurants. The staff were friendly; the room was spacious and clean. The bed was somewhat comfortable. I enjoyed working out in the gym. Plenty of parking; appeared to be a safe and quiet area.

Booked a 1 room suite and it ended up being accessible. We are not handicapped the description never stated that as well. We asked to moved to a regular room they said since we set up through Hotels.com we couldnt move. That is a ridiculous rule if it really is one just because you use Hotels.com to schedule your stay. Then to make matters worse the bedroom had what loomed like blood on curtain and carpet. Maybe someone was murdered?? Fpr the price we had to pay to have to accept what we got was ridiculous. CANDLEWOOD CLEAN THAT ROOM, DONT MAKE PEOPLE STAY ON AN ACCESSIBLE ROOM IF THEY ARENT HANDICAPPED. I cant attach photos but i have them

Quite,

Clean and location

Enjoyed our stay and staff was very nice and helpful

The staff was friendly and it was clean.

Had a great stay, only one night but I know next time I’m in the area in a few weeks I’ll be picking this suite again! Thanks for the clean building and comfortable room. The staff member at the front desk was the sweetest!

Great hotel- spacious, clean and staff were super friendly. Family friendly area

Nice fitness room

It was great 👍

I liked that while dining and shopping was within walking distance, it seemed out of the way and very quiet!! I had a great night here and I highly recommend it!

It was nice and quite

It was a so so place. Coffee was awful

This place is a step above most motels in that it includes a small kitchen area. We just needed a room for the night enroute to our final destination, so we didn't use this room extra. Everything was clean, and the bed comfortable. The only hitch was at check-in where the new clerk mistakenly double billed me, but the manager was able to sort that out in the morning. I'd readily stay here again.

Disappointing for price no breakfast, but breakfast food available in snack room. Several well established restaurants near by for meals. Easy access to the highways.