We recently stayed at this hotel during our vacation in Greece. The best part of our experience was the staff – they were very friendly, helpful, and made us feel welcome. Five star to Janis, he is excellent he goes above and beyond for clients. That said, the hotel itself would benefit from some renovation, as the facilities feel a bit outdated. The restaurant could also use more attention to cleanliness. Overall, the people made our stay enjoyable, but with some updates and improvements, this hotel could be much better. Aleksandra

The rooms and air conditioning are outdated and need renovation. The restrooms in the main area have an unpleasant smell, so adding air fresheners would help. The food is decent, but the plates and glasses are often dirty. On a positive note, I really appreciated how helpful and friendly the staff were.

Hotel needs a renovation. It is not like in pictures. It’s an old hotel with old decor, but it’s clean. Also, location is not the greatest. There is not much in the area unless you go to neighboring towns Sissi or Malia. Sissi is walkable, Malia is not. Beach is sandy but going into water, you’ll need water shoes. There are huge rocks in the water.

Anybody who wants vacation with no crowd

Nice hotel but wifi was very bad. Tour own data is necessary

Amazing holiday experience at this hotel: super tasty food, extensive choice of drinks and cocktails, super attentive and welcoming staff. Cannot thank you enough: attention to all guests, all staff goes extra mile, excellent service. My mum had a birthday and a treat was waiting for her in the room. No request is a trouble for staff. Thank you very much!

Great staff

The bathrooms needs a cut renovation and really looked dirty because they were so old and dated. Also the room itself looked completely different then what was advertised online.

Overall very nice resort

VERY OLD FACILITIES AND VERY LOW LEVEL OF SERVICE FOR THE PRICE PAID. I EXPECTED SOMETHING OF MUCH BETTER QUALITY

Truly a wonderful place! Excellent service in every way! Perfect for families and honeymooners!

Really good staff and service. Lovely people and made everyone feel welcome

Great atmosphere, friendly staff, very clean and good covid controls in place without making it overly intrusive. Guests overall were respectful of the covid rules making it pleasant and relaxed. Rooms are a bit dated, but given that most time is spent outside, it did not matter to us.

It was all very good but the service was outstanding . From cleaners to reception to bar to restaurant they were all so good.

Overall our trip to the Meli palace was nice - the hotel grounds are very beautiful and well kept. My boyfriend and I went for 5 days, we are in our mid 20s and felt to be the youngest there (aside from kids) - mostly older couples and some families. Downside is there’s just one pool and the sea was a bit too rough to enter so we were a bit bored on some days, but if you like to chill by the pool and relax this is a nice place for you!

Perfect hotel. Beautiful location.

We had a wonderful 5-day stay at this hotel. The staff were particularly attentive and friendly, always checking to make sure we had everything we needed. The food was quite good and fresh, with enough variety and change each day so that we did not get bored. There were several decent options for the wine included, and they also had really nice paid ones that we treated ourselves to on our last night. The facilities were well taken care of, and there were many nice activities offered. The one aspect we were disappointed with was the kids club. While the young people working at the kids club were all lovely, I would have hoped for a more structured program where we could leave our 5 year old for a good part of the day. Even so, the whole family thoroughly enjoyed out stay. An additional piece of advice for families with kids would be to avoid the Happy Train tour which stops in front of the hotel. We personally found it long, hot and definitely not geared towards kids.

This is a best hotel . It is not very big but calm. Not have a lot of family with children like other family resort of Grecotel. I am recommend.

I have just returned from a long weekend with 8 friends who I go away with every year. From the moment we arrived the staff were brilliant. They looked after us so well and were always so kind. From the welcome staff being so informative, to the waiting staff, who couldn’t do enough. The manager came over to say hello on our first night and was so attentive. The food was very good and extensive as were the cocktails and being our 7th year away at an all inclusive was probably the best so far. Thank you Grecotel Meli Palace for your attention to detail and your wonderful surprise for us. We will certainly be back to visit again.

Everything about this hotel is excellent. The staff couldn't be more helpful and nothing is too much trouble. All the facilities are very good, the food is also excellent, with a great variety. If their is any criticism it is about the rooms, which although spacious and clean, are quite basic.