Overall Ratings & Reviews Sheraton Augusta Hotel

Loved it

Hotel met expectations

Best swrvice i have every incountered

Loud

This hotel has recently had some renovations done and the rooms are exceptionally nice! Beds are super comfy. I would definitely stay here again!

When I checked in I had the most sweetest and kind service or hotel clerk she was very nice and helpful when my room wasn’t in order she quickly provided us with the most instant satisfaction

The room's outlets didnt work on half the room.

Nothing

This is a nice place to stay

Just the construction going on. But i guess it will be over soon

Room appeared to be clean but stunk like dirty feet.

The property is remodeling at the monent, but the property had good customer service. That is a Plus for me.

In door Pool not heated, outdoor pool not clean, hot tub not working. Mattresses were hard.

They were remodeling the 4th and 5th floors. Noisy at times. My shower had a drip that would not stop at all.

Amazing place to stay safe and comfortable.

good

I go for business and it beats all the other hotels in the area

The beds are comfortable, the staff were awesome! We've stayed here in the past years when in Augusta visiting family. We were somewhat disappointed that once again thehot tub was out of order & indoor pool freezing cold which gave us nothing to do in the evenings at the hotel. They are working on renovations for the Master's Tournament next week which is needed. The staff is awesome and we appreciated the hospitality.

Felt safe and area was convenient to where we were heading. Room was nice and staff was great.

Very nice staff and comfortable rooms. Room service was great! Only issue was the hot water in the shower wasn’t really that hot.