Overall Ratings & Reviews Riad Karmela

Great location

Lovely riad in the centre of the old city. Easy to find and a little bit out of the busiest bits of the medina, so makes a calmer place to return to after a day in Marrakech

Amazing staff and a really warm welcome. We had the family suite and stayed for one night, but the experience was perfect. Staff are so helpful and friendly. Will stay here again next time we are in Marrakech.

It was in the heart of the Medina and I feel I got a full Moroccan experience.

excellent staff good location nice riad

We had an excellent time, the property was an oasis and the service was fantastic. We had dinner there both nights and it was delicious. Mohamed took great care of us.

Staying at the mini princesse was amazing, with our private road including private rooftop terrace and the facilities of the hotel across the street.

We stayed there for 3 nights and enjoyed it immensely. Our room had a beautiful terrace with sofa. We spent hours soaking sun and watching beautiful Atlas Mountains.

Lovely staff but was kept awake on last night by noisy furniture removals at 1am, no idea what was going on. Also gas heat used to keep communal areas warm gave off terrible fumes Little ventilation which I think was a health hazard though they did turn it off when asked at midnight!

My sisters and I had a wonderful stay at Riad Karmela. The staff were all incredibly helpful and friendly, we all agreed it was the best service we have ever received. I would highly recommend staying here, and would do so again next time I am in Marrakech.

Beautiful hotel. Great customer service.

My wife and I booked a superior room in Riad Karmela through hotels.com. There are a number of riads, all next to each other, under the same ownership and where guests can move freely between them all. We received an upgrade to stay in room Bahia in Riad Petit Karmela. It was very serene and calm on the ground floor overlooking a beautiful sitting area which was heated during the evening. It transpires that, if you book directly with the riad, you receive a room upgrade and a one way free transfer from the airport. We reserved and benefited from the transfer and were met at the airport. The riad was ideal. Lovely room and facilities (including room safe) good hot shower, comfortable bed and plenty of space. One litre of free bottled water daily. Breakfasts were more than ample and served as continental style and we had 2 evening meals (pre-reseved). Cocktails were superb and both beer and wine were available at table. Joel (owner) has a superb team of staff and we were looked after well by Muhammed, Amine, Said & Fatima and others whose names are in my dimming recollection. Highly recommended and would be our choice of accommodation again. Thankyou.

old bathroom, need a lot of maintenance breakfast was nothing special, everything wal cold, the food was very good and the guys who served us were very friendly, except the guy who works at night in the reception, complicated for the transportation you pay for a taxi and you have to walk more than 10 mins doen's matter if you pay the taxi at the riad or not

What an Amazing Riad with Amazing Staff. We stayed here for 7 nights and all the staff were very friendly, genuine and helpful. Airport transfers were arranged through Riad Karmela and we could not believe the effort of both of our drivers...on arrival he had waited over 2 hours for us! The second driver to the airport manouvered through almost impossible alleyways for us. Thank You to you both. The rooms were so spacious and clean. Breakfast was a delight each day and the staff were always attentive. The relaxation areas including the terrace were decorated to traditional standards, with beautiful furniture, paintings, photographs and Moroccan artefacts. The restaurant was almost full each night we stayed and highly recommended. The guitarist was also a pleasure to listen to on evenings. Thank You to all at Riad Karmela!

We had one lovely night here as we arrived from a tour bus and left the following morning for our plane but it was a very comfortable night. The staff were really helpful and friendly and the location in the heart of the Medina is great. Wish we could have stayed longer.

Great location. Great friendly staff made superb effort to organize arrival logistics and meet any subsequent requests. Very authentic cultural experience on a first night in Morocco.

A collection of 3 Riads hidden down an alley just seconds from the madness of the medina. Lots places to relax inside on the patios and different areas on the roof terraces. Friendly helpful staff, who speak English, French as well as Arabic. Arranged airport transfers with Riad, though they forgot to collect us on arrival, so we had to ask a local to ring the Riad for us (so either double, double check or take the phone number and use data roaming!). Could arrange your own transfers, but difficult to find first time in the dark on your own, even with google (and if you can get internet). Very good breakfast, and dinner (we ate there twice in the evening, delicious spring chicken with vermicelli). Take some Euros, Riad will change and take back any unused dirhams- until you can access a bank. It was our first time in Marrakech and we thoroughly enjoyed the different culture. The only downside? the horrendous queues at the airport, both in and out (we got there 3 hours before our flight back home to be safe),shame really as I would like to explore more of the country.

Amazing and welcoming staff

Great proactive service.

Great hospitality