Hotel Terminus am Hauptbahnhof & ZOB

Explore Hotel Terminus am Hauptbahnhof & ZOB
7.6
Pleasant
From 638 reviews
Cleanliness

8.0

Room Comfort

7.0

Location

8.0

Service and Facilites

8.6

Traveler Reviews Hotel Terminus am Hauptbahnhof & ZOB

Number of reviews per page
20
40
Top reviews
Kenneth
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6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Excelent location for using the main train station. Quiet despite a busy neighborhood. Lots of fast food options nearby. Plenty of opportunities for souvenir shopping. Small (tiny) elevator from street level to reception on 1, and then stops midway between floors for access to room, requiring 10 steps. Room 36 was very small with little floor space or storing stuff out of a suitcase. No AC, but floor fan provided (this was during one of the heat spells of 2026.) Tap water in the evenings always ran hot when trying to get drinking water.
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Lawrence
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

My family and I stayed for one night on our way between other destinations. We had a room with four beds. For our limited purposes, the hotel was fine. The gentlemen at the front desk were extremely nice and helpful on check in and departure. The beds were comfortable. The bathroom was very small but clean and serviceable.
Ken
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6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Does what it says on the tin. A bed, close to the Hamburg Central Station. Dated, but no complaints
Chris
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The hotel was advertised in the listing as wheelchair accessible. It wasn't. The elevator stops between the floors requiring a flight of stairs to reach any of the rooms. In addition, it says limited on site parking for which I asked for a disabled parking spot. The closest parking is 3 blocks away. Do not consider a stay here if you are disabled.
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Stephen
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

One of the many convenient hotels for Hamburg Main station. The area around is a bit off putting but is reasonably safe. The hotel itself is clean and tidy however although there is a lift, due to the building layout it stops on the landing between two floors 2-3, 4-5 so stairs have to be negotiated to reach the floor where your room will be.
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Sk
6.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Great front desk staff in the afternoon and morning. One thing needs major attention that is the light sensors in the common area and specifically the stairs. It’s complete dark when you enter the stairs to catch the elevator and it takes significant amount of time and movement in the stairs to get the sensor working. Very risky
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Mary
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

The room was clean . Staff were really nice and helpful.
Steven
icon-Leisure
Leisure
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

For budget minded people this is an amazing location. Clean very convenient location. Staff most welcoming experience in many years of travel (did not catch the mans name) I slept 13 hours in a modest but clean room. They offered breakfast for €12 yet not pushy. Outside has the usual issies of being near a main station with drugs / homeless however alot of security/ people passing bye for no real concern. Ill be back next time in town. Thanks for a great rest
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Elfriede
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10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

The most friendly hotel I have ever been to.I felt safe and welcome. I will be back. Thank you.
Suwit
icon-Leisure
Leisure
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Location location location. The staffs are wonderful.
Carol
8.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Close to train station and restaurants. Street is very busy and noisy but not heard as long as windows are closed.
Rebecca
icon-Family
Family
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Great hotel near Alexanderplatz. Breakfast was great! Conveniently located, affordable, safe, clean. Will definitely stay again next time I visit Berlin!
Geoffrey
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Very convenient and affordable.
ovidiu
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Great location in the middle of everything. The room was small but clean and comfortable. The staff was extremely friendly and helpful.
Sam
icon-Leisure
Leisure
8.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

I stayed here for Ironman Hamburg. The prices were lower than elsewhere and the location was convenient. The hotel and room are basic and the area outside isn’t the most inviting BUT it is very clean and well kept inside and the staff do everything to make you feel at home. It was a little hot in my room so I asked for a fan and it was provided. Overall a simple but clean and functional stay. Thank you!
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Steven
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6.0
/10
Reviewed 142 week(s) ago

Hotels.com verified review

This hotel is only 150m from the main station. The staff were friendly and helpful. I was able to leave my luggage with them prior to my room being available. Perfect for a solo traveler who just needs a bed for the night.
Lachlan
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 185 week(s) ago

Expedia Group verified review

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John
icon-Business
Business
2.0
/10
Reviewed 197 week(s) ago

Hotels.com verified review

Absolute garbage, poor access, dirty, seedy. Lots of "casual" visitors from Reeperbahn.
Yueying
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 369 week(s) ago

Hotels.com verified review

Sheets are not clean even blood was there. We don’t have time to complain
Verified traveler
icon-Business
Business
4.0
/10
Reviewed 386 week(s) ago

Expedia Group verified review

Apart from its convenient location to the central station, and a friendly reception staff , there is little else to recommend about this property. Old facility , cosmetic improvements only, warm room -so windows had to be left open, and the street noise endured.
Number of reviews per page
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