Overall Ratings & Reviews Dock House Boutique Hotel & Spa by NEWMARK

Can’t recommend this hotel enough. We had such a lovely stay. The rooms were huge and the balcony was a huge added plus. Everyone working there was so friendly and went out of their way to help us. The location is beyond perfect- it’s super safe and walkable to the V&A and Oranjezicht market. Some reviewers negatively compared it to the neighboring Queen Victoria hotel, but we actually preferred how close the Dockhouse is to the pool area. We’ll definitely stay again on our next trip to Cape Town.

Fantastic boutique hotel in fabulous location overlooking Capetown waterfront Lovely private pool and loungers for residents with excellent pool drinks and food service Room massive and well designed

Back of house outside outside below the room. Staff very loud at 06:00

The staff where delightful . Professional helpful and very kind . Nothing was too much trouble especially Ashley was particularly good and deserves a special mention. Thank you

Great hotel with super friendly and helpful staff

Everything was great. If you’re looking for a waterfront stay, definitely recommend the place. The pool is shared with the nearby hotels so gets quite busy during the afternoons. Special thanks to Donovan and the rest of the staff who made our stay wonderful!

Very good apart from Television in room not working despite numerous reports to hotel.. very helpful when our flight back to uk was delayed, allowing us to keep room on.

Very amazing and friendly staff. They went out of their way to assist with all issues, including challenges with a theft of one of our mobile phones, which they volunteered to assist! Every request was promptly managed from in-room dining to opening wine. Accommodation was also provide for late checkout. The room was also comfortable and clean.

They hotel is absolutely amazing. Comfortable rooms. Food is great and a great view from the garden.

Lovely small hotel with excellent staff and beautiful rooms

Excellent hotel

Beautiful boutique property in the perfect location. Beautiful amenities and lovely staff

Incredible views of the V&A Waterfront from this meticulously maintained historic building. Welcome and service during our stay bordered on embarrassingly posh. Fantastic bed made you not want to get out of it despite the excellent location. Possibly the best place we have stayed at in every category.

From arrival to departure was perfect. Nothing was too much trouble for Jeanette, Cynthia and the whole team. They made us feel very welcome and the service was natural and not forced in any way. The location couldn’t be any better as it’s a very short stroll away from the many restaurants and shops on the V&A waterfront. I would highly recommend the Dock House.

Fantastic stay at this perfectly located hotel. All the staff were very friendly and could not have been more helpful if they tried. The breakfast options were brilliant. You have a choice of 3 different hotels to eat in so you can vary your options should you fancy a change. The hotel was very clean and the rooms were very comfortable. The location on the waterfront was perfect. Would definelty stay here again.

Unique ist surely the position and the fact that it is a very small hotel which means cosy. What I did not like is the fact that they put the 50ZAR donation per day already on the final bill without telling in advance, although I understand that it was my decisione if I liked to pay it or not. I also thought that there was almost to much staff around the breakfast table at times.

Really lovely hotel. Only hotel we're returned to twice as we really enjoy it. Boutique, centrally located right in the heart of the waterfront. This can make it slight noisy but usally music stops at midnight. Saying this, we love sitting on the balcony absorbing the atmosphere. Staff couldn't do more for you. Decor we love.

Just what I needed. Close to all the important tourist locations in thecity, very friendly staff.

Excellent service! Great location. Very unique hotel.

Dock house was disappointing given the reviews. Itemized concerns: a) initial room we were shown was basically on the main lawn where people were doing yoga and could see into the room. b) The view is not high enough to be great (even from top floor), given other options for views in Cape Town c) The plumbing in our room was gross (shower drain spit up, toilet leaked), d) we found a massive cockroach in the room, e) it's really hard to find (we spent 30 minutes looking for it and was very stressful, not accurate on Google). This also made it tough to get ubers. f) The Waterfront is super-toursity and there are way better places to stay in Cape Town.