Great location. Our room had leak in roof. And there were roaches outside
larry randall
with Partner
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Valentine Resort was a beautiful place to stay. The rooms were very spacious and comfortable. Had a full kitchen which nice to have over the course of the week.
Location was convenient.
Also, the Rooster Tail Bar/Restaurant at the resort was very good.
Large compliment to Tamara who provide excellent service.
We loved the 4-6 pm happy hour and menu offered daily.
Would definitely recommend staying at Valentine Resort.
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susan
with Partner
6.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Room had safe that didn’t work, broken screen door, and uncomfortable bed. Cleaning staff had to be reminded to come, and basically made the bed and replaced towels. Dishes in the sink left dirty and little bugs crawling on them.
Overpriced room but it is a great location
Inga
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Breakfast was great and staff was friendly and accommodating. Great location
Aubree
with Children
6.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
The pool furniture was in disrepair and everything at the resort looked like it was very old/falling apart. The upstairs bedroom was carpeted and the carpet is very old and smelly and musty. The bedding was very old and the furniture was also very worn/old. The supplies in the kitchen looked like they were found at a garage sale. For the very high price tag I would not stay there again unless the whole place got a refresh.
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joseph
10.0
/10
Reviewed 35 week(s) ago
Hotels.com verified review
Grast
Betsy
Leisure Family
10.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
Wonderful
Christopher
Leisure
10.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
I had the most wonderful stay! The staff were so wonderful and friendly and accommodating. They set up a golf cart rental for me on arrival and took care of all the arrangements. The food & drinks at their bar was excellent. The location is conveniently just footsteps from the water taxi. The room was enormous, clean, and had everything you could ever need for your trip. A great coffee shop right next door. And that pink sand beach was far better than I imagined it would be. My only regret is that I couldn’t stay longer … but I will most definitely be back and I will be staying at this hotel again. Thanks for an unforgettable experience
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Shakeva
Leisure with Partner
4.0
/10
Reviewed 56 week(s) ago
Expedia Group verified review
The a/c vents were dirty, received a dirty towel from the initial housekeeping, the room had an overbearing musty scent (possibly from the cloth couch &/ the bed skirt) and the shower was infested with sewer gnats (we keep a wet towel over the drain to keep them out). Extremely disappointed.
HENRY
Business
6.0
/10
Reviewed 68 week(s) ago
Expedia Group verified review
4th year, of 5 day stays, 4 months in a row, staying at Valentines Resort and Marina. Location and amenities were a strong 4 star in the beginning. But each year has gotten worse. Room maintenance has deteriorated but worse has been the staff and dining / bar area. Quality and speed of service and food has gotten horrible. Seems to be plenty of wait staff available but little desire to be attentive or diligent in their duties. Meanwhile menu choices have reduced and quality of food preparation has declined. Food / bar quality and service is a huge part of any resorts amenities. This decline can only be laid on management. It is a shame to see this decline as Valentines was a great experience all around. And could be again.
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Arun
Leisure
10.0
/10
Reviewed 86 week(s) ago
Expedia Group verified review
.
John
Leisure with Partner
6.0
/10
Reviewed 95 week(s) ago
Expedia Group verified review
In general, the property and staff were wonderful as you would expect at this price point. But the room itself left much to be desired: no full-length mirror, working lightbulbs, any hot water for the beautiful tub, light switches somewhat near the lights they controlled.
Tami
10.0
/10
Reviewed 102 week(s) ago
Expedia Group verified review
Island living with all of the amenities. The staff is very friendly and accomodating.
Stephen
Business
10.0
/10
Reviewed 131 week(s) ago
Expedia Group verified review
My flight crew team has been coming here for nearly a decade. Utilizing the Valentines resort for crew accommodations, this resort is the best facility per price, especially during off peak time.
claire
Leisure Family
10.0
/10
Reviewed 132 week(s) ago
Expedia Group verified review
Absolutely perfect vacation and beautiful place to stay!!
Martin
Leisure Family
10.0
/10
Reviewed 133 week(s) ago
Expedia Group verified review
Love this place! Fun. Tyler and the team were fantastic! Even Al the dog was great to meet. Idalma was a joy at Valentines Rooster Tail bar. We will be back!
Vincenzo
Leisure with Children
10.0
/10
Reviewed 134 week(s) ago
Expedia Group verified review
Super well set up property! Great pool for kids! Great food options! Beautiful water views and sunset bar!
Micah
Business and Leisure Family
10.0
/10
Reviewed 136 week(s) ago
Expedia Group verified review
I have been staying at Valentine’s every year for the past 3 years. Excellent Hotel and warm and friendly staff. I highly recommend this hotel when staying on Harbour Island.
Anne
Business and Leisure
10.0
/10
Reviewed 137 week(s) ago
Expedia Group verified review
Convenient at the harbour side by the marina
Mei-Ling
Leisure with Children
6.0
/10
Reviewed 141 week(s) ago
Expedia Group verified review
The sofa bed wasn’t made so we had to make the bed ourselves. After paying over $600 a night I was disappointed. Also the hotel at first claimed I made a purchase that was charged to our room which was not true. We paid cash for it. In addition it refused to issue a final receipt showing that we had no outstanding balance because we booked the rooms through Expedia. The staff members are nice but the service is slow at the restaurant. Will not stay there again.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia