Overall Ratings & Reviews La Quinta Inn & Suites by Wyndham Bridge City

The room smelled bad. And they have bed bugs! I'll never stay another La Quinta again. Got a dozen bites and now I'm having the fumigate everything that I had with me on the trip including my vehicle.

I was pleased and grateful that I was able to check in early. When I walked into my room on 3rd floor as to be the quietest floor, I heard a dog continuously barking. At first, I had to collect myself and make sure that was what I was hearing. I was correct. A dog right across my room. I called front desk and staff immediately made arrangements to move me to another room, as I was given an option. My partner and I left to run errands as we returned, we noticed a dog odor immediately as we walked into the room. I again called front desk and again I was moved to another room. Finally, it was a great move. Thank you for your courtesy I highly recommend that only certain rooms be rented with pets and leave rooms that are no pets allowed.

For the most part, the facility looks new, but in the bathrooms, the tub was chipped and made noises when you stepped in it in the showerhead were not clean, had mold or something black growing on the head

My family an i stayed a nite during spring break..when we got to the hotel we were notified the elevator was out.. so we had to use the stair on both far sides of the building then we were told the pool an hot tub were out of service for the week for maintenance. Witch really suked cuz my kid was looking forward to that...an if that wasn't bad enough..we got woken up at midnight by a false fire alarm and had to evaluate to outside till they figure everything out.then to a second alarm 20mins after we were back in in our rooms..lets jst say it was a fun nite an my kid will now be foreverscared of the fire alarms... this by far was one of my worst stays iv had in a hotel an not even breakfast was hot.. we were told breakfast was from 6-9.. we got down there at 8 an everything was gone..not even coffee an they didnt even care to refill anything.. live an learn..i guess will jst have to get there earlier next time or pik a better place

Thank you for letting me stay

Great place to stay , only wish I had gotten there earlier in the day to enjoy it longer. Love the pond and location close to the channel,

There were roaches in the room and the shower was broken.

Friendly staff and very helpful. Very clean and nice upgrades. Spacious room.

The hotel was clean and felt new. Bed was comfortable. No complaints with the room and facilities. However, I'm a native Texas and I am ashamed of the staff. They weren't rude, but they were not friendly. No information was given to me about check out time or when breakfast was or where the ice machine was. When I went to look for the ice machine, the arrow pointed in the opposite direction. And there was never anyone at the desk, it was like they were hiding. I expected more from the staff.

Entry was clean and smelled nice. It was very quiet.

it is very nice and really enjoyed the stay

Bed was horrible and pillows were a joke they weren't even standard size they were square lady that was there at check in and on the second day was rude

Staff were very courteous and helpful. Nice patio overlooking the water. Rooms were clean. Beds and pillows were very comfortable.

Calling my room at midnight about a pet deposit that we had already talked to them about. That was Friday. We were booked till Monday. It could’ve been addressed in the morning.

Ac is great ! It was freezing in our room when we arrived lol …. Slept like a baby .. only downside is blankets could be a little more thicker felts very thin .Breakfast was okay not much options around 8:30am .. other than that it was a nice stay - we checked in at 2:40AM and left at 8:45AM - total hours on site was 6 hours :) just needed a place to sleep . & it was perfect for that!

Very comfortable and met all our needs.

Outside the property was beautiful and serene. If only I paid to sleep outside this would have been a better experience. My family member in Beaumont is in hospice care and we traveled over five hours to come be with her. We set up all night with her and had to come to this hotel only to experience elephants and wrestling matches all day long above us coming from the third floor guests. We called down to the front desk and complained several times. It was ridiculous. The guests did not adhere at all. When I first arrived I believed the facility to be better than I expected. I’m used to the new designed La Quita Inn & Suites. We got to the room, it was spacious and felt comfortable. Until I went in the bathroom to shower. The shower head was filthy, there was what seemed to be pubic hair on the body wash pump, and a long blonde string of hair in the shower. There were no available hotels in the area so I had to overlook that but when my husband checked the bed, I was totally grossed out. I was so ready to get out of there. I have pictures and the recordings of the sound above our heads. I’m contacting the corporate office. Even as we left, I was so tired from the lack of rest, I was dozing off.

Very clean and well run hotel. Always enjoy watching the wildlife in the lake.

Very nice and clean beautiful view of the lake, we were originally in a road frontage room but didn’t sleep much due to road noise and light in the window, was unaware there was a darkening shade behind the other shade but when I mentioned the noise the front desk attendant moved us to a lake side room and it was much better, everyone was very nice

Was nice