The AC did not work in our first unit. We thankfully did get moved to a different room but the door on that one had issues closing. The door had to be slammed shut for it to close. The pillows were very uncomfortably and would deflate when you laid on it. Ok for a quick one night stay but would look for a different location for an extended stay

Breakfast is very decent, dining area were clean and organized. Our room is comfortable and clean too. We came past 10pm and the receptionist still accommodating and welcoming. No issues with the parking.

This is not an honest business. One day before checkin we received a email stating we would be charged for parking. There was no prior information of this given. After some review the hotel is known for theft and damage to vehicles. The hotel charges a hefty fee if you cancel and is not forthcoming with that fee when speaking to them. The hotel is not well maintained... hvac issues regularly, plumbing issues, unclean etc. Do not recommend as this hotel is not customer friendly nor honest, rather it seems its more about skating by at the customer's expense with minimal maintenance as possible. See reviews outside of Holiday Inns website for additional info on this hotel. They are not favorable.

We love staying here when we come to Dallas. It is exceptionally clean and new looking. It us also close to many eating places plus the galleria, yet it is tucked away and is very quiet.

A/C did not work properly. Plenty of room. Spill on the floor as you walked in. While cleaning with a towel, noticed there was blood near the spill on the floor.

All the above

Great, clean safe property in the north end of Dallas

Beautiful ptoperty

Staff was incredibly helpful. Aria went above and beyond to assist us and make the stay memorable.

I didn’t like the texture of the mattress. And they should do more items for breakfast

Very comfortable and a great breakfast!

Clean and convenient location

Na

Some of the properties seemed vacant. Restaurants

Great employees and manager-very responsive and helpful

Safe, quiet, family friendly. Free breakfast. Friendly staff. One issue I have is $5 parking was not told to me ahead of time. The other issue was the pool area could definitely be swept better. Was very dusty and hair everywhere

Clean, plenty of extra bedding and towels, easy and friendly checkin, rooms are cooled.

Nice hotel and friendly staff.

Great

Had a great stay.