Overall Ratings & Reviews Red Roof Inn Wilkes-Barre Arena

My stay experience was not expected from what I read or saw in their advertisement. My bed was hard. The pillows were not comfortable. I experienced a bug crawling on my bed at the moment I was over the trip.

Roaches a lot

It was good for the one night I needed to stay

Was quiet and peaceful

Nice place. Clean, quiet and comfortable. Would stay again.

Did a cat show this hotel was 5 miles from the show the one thing I didn’t care for was a lot of people live there on a monthly basis so there was extra noise

Dirty and nasty and old And ppl in front desk nasty and rude

The front deck lady was so nasty and rude

Room was not ready at check in time thumbs down

I'm a travel nurse and was staying in the area to visit with my children and grandchildren. I checked in jumped in the shower right away bc I work 16hr shifts then was on the phone with my DTR and grandbabies. Once off the phone I turned all the lights on and realized the dirty scum I was surrounded by and called the office just to be told I only had ten min to report any issues and could not have a different rm. $125 wasted bc I'm sure they will keep my deposit for complaining.

Visiting the local university and was staying overnight. I’m not sure if some of the rooms are used as efficiencies, but there was someone trying to get in the rooms. Then there was a woman screaming that she needed help but she wanted to use someone’s phone and asked them not to call 9-1-1. It was crazy, but that’s what I paid for looking for cheap and quick accommodations.

Wonderfull excellent service

Handy to the interstate, but very few restaurants near by

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It was very good

The room was an average budget stay, nothing special.

The first room we got in smelled of wet dog and the 2nd room they put us in the floor was sticky and the bathroom door was busted. Then they tried to say our room smelled of cigarettes when we don't even smoke. Very bad experience!

The first room we got smelled like marijuana and the sheet were stained and hair was on them like they were not changed. Honestly this place wasn’t worth the money. Complained and they gave me another room that bed was hard as a rock and could feel every spring. Don’t go to the red roof horrible experience.

Very comfortable in my stay staff are very helpful

The bed was on bad condition