It was my first time staying in Jeju City. Customer service was excellent.

Rooms are clean and location is convenient.

Great location

It would be good if we could choose the temperature controller to be heater or air con.

Great communication, clean, very friendly staff.

Really bad odors of mildew and stains on the carpets. Stay away as far as possible.

The hotel itself was good. Parking at the hotel was easy and the staff was friendly. The room was extremely hot as they turned off the air. We slept with the window opened but it only opens a tiny bit.

Rooms smelled of cigarettes, the only restaurant I saw open was the buffet for breakfast and the sports bar which was completely empty both nights I checked, didn’t feel clean for a 5 star hotel

I loved the place and everything 100 % recommended ❤️

If the breakfast was free, I was charged for it. Not impressed. Otherwise, the hotel in general is good, clean, convenient to shops and walking distance from the pick up point for any day tour. It’s also quiet at night time.

The staff were very professional, polite and attentive. The room was clean, modern and I liked the small touches which showed that they were thoughtfully designed. For example, every power point/socket is catered to any type of plug so you don't need an adaptor! The location was perfect, right in the middle of a lively hub and we wished we stayed at this place a few more nights.

I was satisfied with everything,

Nice place to stay with many food options nearby

Nice location really friendly staff room was spacious

The property and food in restaurant very good. AC in room did not work. They brought a fan for us.

Everything is fine except the room just a little bit small

My granddaughter and I had a wonderful stay. Hotel was spotless and centrally located to shops and eating places and a 10 minute drive from the airport. The airport bus stops in front of the hotel. Staff was really helpful ordering a taxi for ourtrip to airport. Thank you.

Very friendly and attentive staff, first-class facilities, highly recommended.

The accommodation was great but we still heard noise from outside. Everyone was very kind and helpful.

Very clean rooms,very good breakfast and evening meals. Good location.