The room was great. The breakfast was very good it had a large selection and all very fresh. Most importantly all the staff we dealt with very kind, helpful and professional.

Fantastic staff, and the most beautiful room we've ever stayed in.

Beautiful room with a stunning view! Incredibly courteous and helpful staff. Excellent continental breakfast!

Excellent hotel, only 5 minutes walk from the train station and an excellent baseSouth West Acute Hospital Emergency Department. All staff very friendly, rooms finished to a high standard and clean throughout. Would highly recommend.

Amazing Hotel, the service was outstanding, the room was beautiful, very clean and comfortable. The breakfast was delicious with a wide of fresh and tasty options. The location is perfect just a short walk from the train station, making travel very convenient. Highly recommended.

Charming hotel, perfectly situated to be quiet yet near what you need. The hotel serves aft was kind and helpful. Wonderful stay!

Staff went above and beyond, great place in a great location and excellent value.

Clean room and front desk staffs are great. Good breakfast but service not so good. Every morning we go for breakfast, we keep having to ask for eating utensil. The hotel is close to the main train station, very convivence.

Great location

The staff did a wonderful job. Love the hotel.

Tout était parfais! L’accueil le service la chambre le petit déjeuner! Merci!

It was excellent! I felt like royalty! The best hotel in Venice, Italy!💖 would 100% go back!

Our stay in Venice was wonderful from start to finish. The service was truly phenomenal, and the staff went out of their way to offer helpful recommendations throughout our visit. We were pleasantly surprised with a complimentary room upgrade—the room was spacious, featuring a large bathroom and plenty of comfort. The hotel’s location near the train station made getting around incredibly convenient. One of the highlights was the included tour of the Murano glass factory, a unique and memorable perk. And of course, the view overlooking the Grand Canal was absolutely stunning. Highly recommended for anyone visiting Venice!

Location, staff and excellent breakfast. I would recommend to anyone.

we had the marco ricci room and it was definitely the nicest looking room we've had in years. Very impressive. The A/C did not work but we kept the window open during our stay, no worries.

We stayed in the newer part of the hotel. No view but it was a nice room and the staff was absolutely wonderful. It was walking distance from the train and we hired a porter to carry all our luggage (on a cart),, over the many bridges. They served a tea that was quite nice and they had an outdoor area with tables and chairs. Definitely would stay here again. Clean and comfortable.

The employees were all helpful, respectful, and accommodative. The location was excellent. The view from our room was wonderful.

This hotel is a gem. The staff was amazing and we enjoyed sitting on the dock in the evening for a nightcap. Our room was superb… the location is not touristy so that was a plus for us!!

Room was amazing and the staff was extremely helpful

We felt very welcomed. Staff were friendly and extremely helpful. We will go back!