Air conditioner in the main bedroom rattled all night, and the lounge room air conditioner didn’t seem to work. Facilities - the pool is heated and was lovely. The spa next to the pool- the heat pump was told to be problem- no sign but another resident advised. The gym was good- but again

Clean room, balcony, undercover parking. Friendly team at checkin

Fabulous service and quality rooms.

No extra blankets. Bed didn't have a flat sheet... for what we paid to stay, it's not unreasonable to expect a higher standard

Great staff

Simone at reception was very courteous.

Friendly staff, clean room. Close to main centre and train station.

Probably the best place to stay in Ipswich. Really nice people and the view from our room was great.

Very friendly staff

Coal trains across the road every hour all night. I noticed others mentioned but ignored the warning. Staff very good and room very clean

Great room, very comfortable and convenient for what we needed. Will definitely stay again next year .

Property was clean, spacious, modern and close to town. Staff were friendly and extremely helpful.

For the price changed per room, given its situated behind the train station, its not value for money. Towels are not replaced, no pool towels so you need to take a trip to reception to get fresh towels each time

Great location

Should advise that East St is on other side of railway as well. Reception very helpful to me. Steakhouse was good. Did not realise that we were going to hear trains all night, all good though as we are not precious and enjoyed watching the coal trains while we were sitting on balcony but prefer not to hear during the night.

Balcony chairs falling apart two of the seat cushioning broken, dining room table leg just standing with a leg about to fall. Pool area and pool tiles broken and dirty ground in pool. Over priced.

I have stayed at this property. Numerous timesThe property is near the river and it’s nice to walk run along the path along the river easy access to shops. Staff were very approachable and easy to deal with. Would stay there again

The room was spacious and had all the advertised features. Not having air conditioning in all the bedrooms was a little annoying in the middle of summer.

The Lady at Reception was really welcoming made me feel good about staying there with my family.Will definitely be coming back every year.

Very clean and vice property. Location was terrific