I waited over an hour to get my room, not only because they were understaffed for housekeeping, but because the front desk had a shift change, and the previous associate didn’t make the new associate aware that I was waiting. I was then greeted by a used Band-Aid at my room door. And when I left my room the next morning I was greeted by another guest’s pile of pool towels.
I went to the front desk, asking about extending my stay and the associate told me I needed to go online and book it. I don’t know why he couldn’t have assisted me.