Good location, fair price, carpet a wood under it could use fixing .

Clean and well appointed room, cookies and drinks were a nice touch. Staff was friendly and helpful. Great location.

The room was well appointed, location was great, quiet and accessible, and staff was friendly and helpful

Wonderful clean, quiet, and well stocked room. Great location if you want to do a Victoria trip without a car. Near all the buses to the ferry, within walking distance of so much! Wake up, grab a coffee, one of the delicious cookies they supplied, and go look for seals down by the water!

I always enjoy staying here, great rooms, great location, and the restaurant is fantastic!

Staff was great, check in fast and easy. Room was great.

The hotel staff were friendly and helpful. The hotel was clean and the coffee and tea in the moeninf

Great staff

Yes -- excellent most friendly staff

Always good quality service and room

Good location, very friendly and courteous staff. Parking reasonably convenient.

Clean and comfortable rooms. Wonderful staff and very convenient location. Great restaurant-bar downstairs.

Clean, quiet room, friendly helpful staff in a great location.

We travel to Victoria often and the Rialto is our top hotel choice for style + value. The rooms are nicely appointed and always spotless. The staff are fantastic and accommodating. It is a great location for heading out for cocktails (the Palms is fantastic!) and there are many excellent restaurants nearby that you can walk to in just minutes. Highly recommend.

We really enjoyed our stay. It’s in a really good location and the room was clean and bed was comfy! the heated floors are nice in the bathroom. We went for dinner and drinks at the restaurant there and it was so good. 10/10. I would say that our only complaint was how cold the hallways and dining area was. It’s middle of winter and they had the AC cranked and everyone was wearing jackets at dinner. But we did ask for them to turn up the heat and i believe the waitress did so that was nice. All and all would recommend this hotel and will be back again!

Amazing and clean room

Colton was the staff person that checked us in he was super friendly and very helpful.

I reserved 2 Queen suites for myself and one of my employees. I found it disappointing that your team not only gave us 1 queen suite and 1 standard queen room, but they put my junior employee in the suite and me, the individual who completed the booking and paid for the rooms. One would think that the front desk auditor would recognize this when I was checking in. I brought it up and the front desk was going to change room, but at an inconvenience of me repacking and waiting for them to make the changes, I requested the staff make the move while I was in my afternoon meeting and I was told no, my belongings were to be moved by me when they were ready. The reviews I read prior to booking were incorrect regarding the individuals I dealt with at the front desk. Bill Grimard

Clean room, pleasant staff

Clean room, great staff