The hotel is basic but rooms are clean. There is no Aircon so in hot weather the rooms are hot. A fan is provided. If you have heavy bags or don't like to walk stairs, there is no lift. Overall though, the hotel is clean, beds are comfortable and there are plenty of bars and restaurants close by.

All really nice.

Lovely hotel bang in the middle of Jesmond. Great bar in the hotel and at their sister hotel. Really friendly staff. Thank you so much to the lovely receptionist for all your help. The chaotic Butterworths!!

Third stay at this hotel which has been really useful whilst visiting our daughter living in the Newcastle area. Hotel is clean, staff are helpful, free parking. Location in Jesmond a pleasant area with small shops and 5 minute walk to metro.

Twin room was perfect for our stay, didn't have a breakfast but I know that it is super. Great to have carparks at the rear of both properties even though the condition of the area at the rear leaves a bit to desire. All in all staff are great and shopping and nightlife is great and feels safe due to the area being full of university students. Two supermarkets Waitrose and Tesco are within 3 minutes walk from the hotel.

Really nice stay . 5 min walk to the metro system that takes you anywhere in newcastle. Friendly and informative staff . Room was clean and fresh would definitely stay again

A really lovely stay at the hotel, breakfast was in a lovely setting and staff were friendly and helpful.

Very spacious room. Beds very comfortable. I would definitely return. Needs a refurb but ideal location.

Room was in the roof far too noisy not very clean around carpet rug edges especially at side & back of bed under table years of dust sadly .Noisy Hotel inside as well lots of people sharing rooms as people where knocking on doors to be let into rooms throughout the three nights we stayed hastent to add we got NO sleep what so ever & made us feel unwell pleased to come home . Staff were OK but not over helpful when Alarms for smoke detectors kept also going off on rooms near us also alarms going off in nearby pizzeria twice during our stay at 5.30 am .

Perfect location for travel into City Centre, plenty of Bars & Restaurants nearby. Staff very friendly. Only criticism I had was the awful drain smell that greeted me when I walked into the room. It really was bad, but they were doing some roadworks outside so wondering if it was related to that. Advised the Staff Member on departure and he said he would get maintenance to investigate. Hoping I don't get same room when I stay again next month haha!

Great location for several bars and restaurants and the hotels Asian restaurant is terrific

Great location, fantastic price and value. Reception staff were so helpful and let us park two cars overnight free of charge too. I stay often as it’s cheaper than two taxis. The main building is the best, good bar and lovely breakfast.

Perfect great area

Very comfortable but very noisy

I have visited this hotel so many multiple times and I can say this is the best location and money wise one you can get in Jesmond. Hotel staff very nice and friendly and will be helping you 24/7 The one and only cons here is the hotel doesn't have lift (probably because of it's build) but hotel staff can help you with baggages. Also if you are parking over night you might be blocked by other cars in the morning (as car parking space is limited), so ask a staff about it so you can park in the front for easy exit. The hotel is pretty much close to the nearby train station and there are multiple pubs, grocery stores, and takes aways around the area. I found it specifically nice for the pubs in this area including the hotel's own bar. Overall I highly recommend this hotel

Great stay. Central and perfect for what we required.

Staff were welcoming and friendly. Unfortunately, hotel was dated and although clean lots of fixtures and fittings were poorly maintained, for example showerhead hanging off the wall light fitting missing bathroom a bit grotty.

Clean and comfortable room. Staff were welcoming and friendly. Parking was adequate and free. Would definitely stay again.

Lovely stay, clean and pleasant room

Everything was great, clean room. Friendly and helpful staff. Thanks