Todo estupendo

Excellent hotel - clean room and a very good breakfast. Staff were also very attentive. Special shout out to reception staff for their local knowledge and the birthday cake for my wife!

Baby blanket with huge sentimental value went missing from the room. Whilst we appreciate it may have been taken away with the bedding, little effort went into finding it! Very dissapoiting! Everything else was average.

The room was very clean and well appointed. Great location too. A special thank you to the staff who retrieved my passport from my room and kept it safe until I returned three days later to retrieve it! Thank you does not seem like enough!

All was good

Very accommodating staff and fun interior decor.

As always friendly staff on arrival and a well maintained room

Excellent Hotel.

Loved the location! Amenities were a plus!

Great visit , great staff

Although the room was in good condition but old and needed remodeling. There was mold around the bathroom shower fixtures. In the description it said shuttle available in most cases when I've seen that the hotel has its own shuttle. Instead we had to take a taxi cab because it was not available And they did not offer one. To use the pool on the facility you were required to pay an additional fee. I found this very unusual. All in all I would find a different place to stay next time I'm in Madrid

Professional staff, perfect amenities for 4 star hotel, comfortable stay, cleanliness, suitable location away from street noises. Improved facilities than comparing to other 4star hotel chains. Radisson definitely know their customers well and how to accommodate them. Will come back and suggest others to stay here

Spacious Rooms, great breakfast and very friendly staff.

The hotel is small & quaint. It has a good location & easy to catch taxis 1 block away. Staff was warm & welcoming. Room is small, carpeted & dark. It has a balcony which was nice. Breakfast was excellent with made to order coffees & eggs any style. Air conditioning was weak in the winter. I can only imagine in the summer. Quite area at night which is essential for sleeping. Overall, satisfactory stay.

Clean and pleasant room. Helpful staff. Great location. Nice breakfast.

Clean. Nice. We’ll located

Beautiful boutique hotel walking distance to the Prado and Atocha station. We had a hot water issue when we checked in that was dealt with immediately, and the management (Pablo & Gaston) went above and beyond to make it up for us. I’d gladly stay here again next time I visit Madrid.

In few words this place is amazing. Excellent location, spectacular service and very close to the best places to eat in Madrid and the most iconic historic and architecture places in Madrid. Just be aware that the parking is limited..If you are planning to go please call them before to reserve a parking spot.

Everything at Blu was great... would be nice if there was an onsite gym, but small city properties, it is difficult... Staff were great and breakfast buffet was absolutely lovely. North American Hotels could learn alot... would recommend to anyone...

Staff was excellent. Breakfast was amazing. Junior suite was phenomenal and comfortable. It took about ten minutes or more of running water to heat the shower or bath. I noticed the glass wall to my bathroom was cracked and there was a significant stain on the carpet, which looked like blood.