Friendly staff and great location

Clean room, friendly staff, no gym or pool at this location you have to walk across the street to the Banff Park Lodge to access those facilities.

Beautiful hotel! My only complaint was the pillows. They seemed cheap and very lumpy. They weren't even the right size for the king bed. Otherwise, loved the hotel.

Nice room, friendly staff

Terrible! And here is why... They don't state that the pool and hot tub are from another hotel that you have to walk to (-20 or not) They don't tell you parking is 18 dollar.per night extra like seriously. But the worst thing g about this place is there is no water fountain to fill up a bottle for the night and they don't give you any water in the room. It's sad because it's a nice property but not to have water and wake up at night drinking chlorinated tap water was a surprise.

This was our first time at Peaks Hotels & Suites and we will definitely stay here again for our next Banff trip. The hotel is clean and modern, the staff were very friendly, and it’s located very close to Banff Ave.

Great staff and rooms

Staff was very friendly and helpful. Lobby and rooms were extremely clean. Convenient and affordable, enclosed parking. Although there were not noteworthy dining options within the property, there were many nice restaurants within walking distance.

Very convenient location for everything, staffs were friendly, good size of room. Will use this hotel again!

Very clean and organized

Nice hotel. It was clean and the rooms and comfortable and quiet. My only issue is they push for you to use your phone as the key card but will only give you a code for one phone. So we still had to go and wait at the front desk for a card so my wife could have a room key as well.

Wonderful and centrally located

Great stay! Staff was amazing!

Excellent hotel and stay was great. The room and hotel was clean and smelled fresh. Loved the towel warmers... also useful tondry bathing suits after using the pool. One suggestion would be to have a microwave in the room, but not a deal breaker. The digital key card on the phone is a great feature and is very handy to get access to room, parking etc

Great stay. Beds were comfortable, gorgeous scenery, very quiet and good location. Only setback was that there was no window in the main bedroom.

Beautiful hotel. Love the design of hotel & rooms. The use of hot tubs, pool & exercise room across street worked great. The location is perfect as it’s in town & the shuttle yo the ski resorts is right out front.

Great and easy process

When we c

Friendly staff, clean and comfortable rooms, excellent location in the center of town and close to grocery store

Team, space, and location are fantastic.