We had a wonderful stay and were very impressed with everything. The staff were friendly, welcoming, and always happy to help. The room was clean, comfortable, and well maintained. We also enjoyed the hotel food, which was fresh and delicious. Overall, it was a great experience, and we would definitely stay here again. Highly recommended!

Had an unpleasant experience here. Just minutes after I checked into my room, a male staff member rang the doorbell and entered only a few seconds later — without my permission. I was in the bathroom and had to yell when I realized someone had come in. Sure, I hadn’t turned on the “Do Not Disturb” sign, but why would staff enter a guest’s room so soon after check-in? Cleaning and restocking should’ve been done before assigning the room. On top of that, there’s a large hole in the ceiling with exposed pipes covered in thick dust. Overall, not what I expected at all from Crown Metropol.

The staff at the front desk are not good a bit. Considering the price, at least free drinking water should be provided.

Good size room, conveniently located and nice 2 queen sized twin bed for family with 2 kids.