Seemless check-in and check-out. Friendly staff and great breakfast.

Clean room, responsive staff, wonderful breakfast in their upscale restaurant. Ordered an afternoon latte and it appeared with a complimentary salmon spread hors d'oeuvre.

Very beautiful hotel. Lovely brick wall interiors. Friendly staff . Very good parking . Breakfast was lovely - restaurant location is perfect.

Good

Great interior design of the hotel and tasteful food. Be aware though that you can access internet only when you are in your room and not in public areas as a router is for your room only through the TV set. The funny thing is if you switch your TV off, the internet stops as well, so you need your TV on all the time. We had a dinner at their restaurant. It seems very popular as it was full. But there were only two waitresses for about 100 people. We waited for an hour to just make an order… poor waitresses worked hard, but it was clear that more staff were needed

There was no air conditioning in the three rooms that we had. They just said sorry. Difficult to sleep when so hot in room.

The hotel was in a great location on the canal and along the path of the city walking tour. The hotel was decorated with hundreds of outstanding paintings-it was like a very good art gallery. Breakfast was elegant and complete. We were disappointed with our check in experience. The receptionist made us wait for over five minutes while she was on a hotel business (NOT guest related) call. We then needed to really push her to get the room which we had requested. There were also loud music parties on Friday and Saturday going till 10 and 11 pm which was very loud in the room.

Nice hotel, friendly staff (Latvian culture), amazing hospitality. Breakfast is very good

Absolutely fabulous

B

The Promenade was great. We had never been there before. Clean, elegant, conveniently located, nice and efficient staff, great food at the restaurant, great views, and great pianos. Highly recommended for tourists in Liepaja.

Heating on full, room very warm and air conditioning not working

We had a great stay at the Promenade.

Very nice! Nice and cozy place.

So close to Lielais Dzintars Great dining, excellent breakfasts

The girl at the front desk was absolutely terrible. She was so unfriendly wasn’t willing to take our information or contact us when the room was ready. Wouldn’t help us on the city map to tell us what to do or where the Holy Trinity Church was which was only two blocks away. I have never had someone so unfriendly at a front desk in all our travels through Europe.

The music playing from the boats woke us up after international travel. Having beach towels available for rent would be nice.

very good hotel would stay again

Hotel lobby and restaurant were awesome, really beautiful but room was three/four Star standard. Staff was friendly and helpful. Breakfast and dinner were good— there’s sparkling wine at breakfast :) We had our car with us, so free parking and electric car charger (not free) were positive surprise. I also had a lovely massage and access to saunas, really relaxing experience :)

This hotel is not 5 star hotel . The aur condition in the room doesn't work very well that's a problem in hot summer day. The staff are young people without any experience. Not 5 star hotel at all. For this price you can find better hotel in Liepaja.