Staff were all amazing and the location cannot be beat.
Raquel Puente
Leisure
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Room was clean. Staff was wonderful!
John
Leisure Family
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Get ready for an adventure!!
Let's start with the good points. The room was cleanish… during our four days we didnt see any bugs or critters. Also the overnight security guard was super nice and was able to help us find a place to watch the Super Bowl. One or two front desk staff were very nice and helpful others ranged from uninterested to absolutely rude.
The AC was ice cold !!! Worked very well we had to shut it off it got so cold
The adventure!!
There is no parking expect to park at the Mariott next door and pay $27 per day if you have a rental the mariott vallet staff are very nice and know what’s up.
We lost water Completely to the whole hotel for about 10-12 hours. We heard “the plumber is coming many times.
Due to the water loss the toilet got clogged and it took several requests to even get them to bring us a plunger (we had to do it ourselves)
Even when back in service the water pressure is Terrible and tepidly warm as best of you like hot showers like I do you will be disappointed.
A puddle was in our hall outside our door we wiped it up because we kept tracking it into our room but it kept. Coming back.
The roof terrace is a joke. Go see it it’s worth a laugh. The adjacent building is twice as tall so all you can look at is a concrete wall no ocean view lol
The room was a little small there is no fridge no microwave, coffeemaker or anything you might expect.
TV was streaming only on a dated smart TV. And the WiFi in the hotel was slow.
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Sherry
Leisure
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
It’s ok
Pierre
with Partner
4.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Old and neglected room. Contour sheet felt like sandpaper. There was no cover sheet just a light blanket. The A/C worked well and there was enough sand on the floor that it felt like walking on the beach.
Mario
Business
4.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Cleaning could be improved
james
with Partner
4.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Bed blanket had stains on it, not enough toilet paper, tv volume would not work from remote , shower head dripped all night. The staff was very nice though
Sallie
Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Loved the location and the staffs friendliness.
Dylan
Business
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Diana, Rafael and Ivan were amazing support during my stay.
Came for a work trip and got stuck a few extra days due to ice storms back home. Staff made sure I could stay there and not have to move.
It is a safe, quite place.
SANDRA
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Nice
Eugen
6.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Three stars is because of location.
Michael
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
The hotel is located right next to the Marriott. Although street parking may not be feasible if you park Valet with Marriott, currently it's $27. The location is walking distance to restaurants and for us, attending the festival was perfect. The location for beach and sunseekers is a plus. The room was comfortable and clean. We will return.
was perfect. Sanrecommend to use the Valet Parking inarriott. Currently it's $27.
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Mark
with Partner
2.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Front desk lady was very nice and helpful, but the very small lobby has a couch and a chair, nothing more, and there were 2 locals who were basically living in the lobby, they were there the whole time that we were, it was completely unacceptable. The rooms were avg. but the outlets were so worn out it was difficult just to charge a phone. The hotel is next to a night club and it was LOUD until 2 AM, and the street was loud until 330AM.
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Crysel
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Close to the beach, a block away! Loved that they have a small restaurant at the hotel. Staff was friendly. Would book again.
Amber
2.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
The bed skirt, couch and curtains were stained. The bed covering were only sheets. There was a stained blanket
Tanya
4.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Friendly staff the accommodations did not meet expectations.
TAHONNA
Leisure Family
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Ac kept room cool, beach was so close and beautiful! Staff very friendly!
Steven
Leisure with Friends
2.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
One step above a dirt floor. Minimum everything was provided ,,,location was the only good thing ,,,no parking,,room key not working,,two electrical outlets. Tv volume so low hard to hear,,,staff friendly but unable to do anyth8ng
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia