8.6
Very Good
From 767 reviews
Cleanliness

9.0

Room Comfort

8.6

Location

8.6

Service and Facilites

8.8

Traveler Reviews Prime Hotel

Number of reviews per page
20
40
Top reviews
Bassam
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Loved this hotel
Eric
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Cars at valet
Christopher
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Amazing service and friendly staff nice boutique furnishings and decorative old memorabilia and close to beach!Great restaurants close by.
Linda
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was wonderful!
jimmy
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

N/a
Adrian
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Amazing stay! Great location! Staff were very nice and friendly! Loved it
Christy
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Really kind loved that no one was there. Was a bit surprised no tea bags but that’s literally the worst thing I can see
Osvaldo
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Well situated for South Pointe stay south of Fifth .. friendly staff, nice modern room and hotel. Short walk walk to nicest part of beach and local cafes and restaurants. Quiet without the noise of the rest of Ocean Drive.
EDDIE
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff was very friendly. Gabriel was a big help with me and my situation. Will come back again
Yongsheng
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very good stay, very friendly staff, recommend! will definitely come back again!
Marcel
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I was surprised by how good the hotel was in that part of Miami Beach. The rooms were very good and the service was excellent. I would definitely come back. Thank you.
Demaris
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything was great!! I’ll definitely be staying here again!! I’ve stayed at hotels where the pictures online didn’t match what I saw in person, when I checked in I felt like I already been here because I saw everything already in the pictures.
Michele
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very nice hotel. Staff nice
Christy
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very accommodating Andrew is the best! Restaurant needs to be more consistent with scallops but once the sea bass dish was actually cooked that was delicious and my birthday favorite red velvet cheesecake (cake) was one of the best I’ve had. I Wish they could have matched the Expedia price this is definitely the type of hotel I would book directly
Read More
Michael
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The property was decent. Pics online looked way better. There was seldom a person at the dront desk and when other employees would see myself and other guests at the empty desk, they said nothing to us to ensure someone would be right there. I also paid for a balcony which oversaw the alley.
Anthony
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was excellent and also we received great customer service very quiet area
Fabrice
icon-Business
Business
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Let’s say it loud and clear because it’s necessary, and it seems i am not the only one that experienced this by looking over internet comments The staff is just the worst i have ever experienced by travelling almost 6 times a month. Not a smile, not a hello, never repliying a polite hello, hi or any normal and polite sentence From the unexpected 450$ deposit, to the breakfast room, all staff were just changing the whole vibe. I cant believe its a management strategy I will also dig into my statements to check if i dont have any bad surprise after check out, like beverages or alcool taken from the room that i never touched Seriously guys : get yourself a smile, its free Management haves to fire a lot of people here Lets now hope they didnt took me money without my consent. Really tricky deposit, any other experience regardibg that is welcome To resume : get away from that one
Read More
Richard
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The stay was enjoyable.
Frank
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Wonderfully surprised by this property! Just wanted a night to stay before a cruise. This hotel had great rates and was so close to everything! Easy walk to beach and restaurants! Clean, safe, great large room! Easy Uber to the cruise ship. Will definitely stay here again!
Tammie
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Location and heated pool
Number of reviews per page
20
40