Overall Ratings & Reviews Mitsis Rodos Village

Excellent hotel, with fantastic staff. Buffet restaurant was okay, but the a la carte restaurants were fantastic. Felt like it was lacking in evening entertainment, and could have benefited from additional seating areas rather than just the hotel lobby. Parking was challenging as there are so many hire cars and tight spaces to navigate. Overall though a few issues didn't spoil the holiday at all, and we'd definitely consider staying at a Mitsis resort again.

Very good hotel, we had an excellent stay, food was amazing, the buffet is a standard hotel buffet type food but they do change it up each night but the a la carte restuarnts for us were amazing, we had great service and great food. Portion sizes at the greek and italian were huge so we way over ordered, possibly could of done with a little more at the asian and mexican but the dishes we all had were superb. Only grumble on the food is that there isnt much for kids, they didnt do smaller portions of the main meals so seemed like a lot of waste to order a main for a child. However we did sometimes get them a starter instead of a main then went into the buffet restyarnt afterwards if they were wanted somthing else. They were never hungry! The information and opening times of everything could be better, the creperie/ice cream place is advertised on the app to be open from 8.30 but doesnt open til 10, but there are no opening times at each bar/restaurant so unless you look on the app you dont know. And it would be good to have a bar near the splash park with drinks and ice creams but other than that we had an amazing time and will go back.

We had a fantastic time at this hotel - all our group really enjoyed it.

Definitely not a 5*, they don't make it clear you can only visit each a la carte once if you're lucky enough to get space (there are only 4 open at dinner). Some brilliant staff - at the Italian, George at the Greek, zeta at the bar but also some awfully rude - Agela I think her name was at reception who was h friendly and told us we "should feel lucky" we got 2 ALC bookings.

all incusive for food: but when we arrived they said: you did not specify your choices in EXPEDIA. There is no such option

Very nice hotel. There was a slight smell outside our room and we could hear the a/c fans that were above us rattlinf. Outside of this it was brilliant. Glad to have gone outside of school holidays. Food was good, staff were lovely. The evening entertainment was good. Pool activities good too. Would recommend renting a car to get around.

V

It’s not a 5* hotel, it’s noisy, they’re catering to the MASS - don’t book - the hotel has 400 rooms at the main hotel (Mitsis Rodos Village) and another 400 rooms to the sister hotel across the street. It’s massive amount of people in the buffet queuing areas, pools are extremely busy, even though there is 2/3 pools each hotel, there is no space to breathe. Loud music going all the time by the pool and hotel rooms so you can’t escape it. The restaurants referred to on the website, requires pre- booking, and they won’t give you a table more than 1 time per stay as it’s overbooked. They can only accommodate to 25 tables at most for each restaurant, for the size of the hotel, it’s way too immature and small. Bar drinks are average, at a 5* I expect well trained staff to make cocktails properly, but NOT here, they use cheap local alcohol and it’s staff making drinks… which means NO mojitos & NO margaritas with salt around the glass. Overall it’s doesn’t feel like a 5*. I go to Greece yearly, for the money I would recommend Eden Roch - way way better! Room are not well insulated. Can hear people walking & talking from outside and above floor. I wouldn’t go back. Very disappointed.

Excellent property

Good facilities including pools and many dining options. The room was lovely and the general facilities and setting are great. However - everything was slow and it felt like the staff were undertrained and understaffed, Sometimes rude. Cleanliness was sometimes an issue at the burger and souvlaki restaurants, and drinks not cleaned up regularly around pool. Waiter service at the pool would be good. The room air con was weak and one fan didn’t work and wasn’t fixed despite raising it

Excellent rooms Service, food and restaurants : can be much better

The food was not very good and they always seem to serve the same food. I understand it is All-Inclusive but they need to improve. As we were in a group we were blocked from the A La Carte bookings and they simply said sorry we cannot book you. So that seems like a waste of money and I would not recommend this hotel.

Outstanding hotel, with a diverse range of food, activities, facilities with something for everyone. The staff were largely amazing and nothing was a problem, however waiting staff seemed to struggle at breakfast when it was peak time. Some looked quite harassed and unhappy and general cleanliness was impacted with food and milk spillages not being cleaned up as quickly or effectively as needed. It would be great if options such as decaf coffee and milk alternatives were readily available to ensure that staff were not pestered at a time when they were pushed to clear tables to minimise queues. The gym, yoga and aquacise classes were great. The a la cart options were delicious. An evening bar close to the Greek/italian restaurants would be great. Beach was close by and easily accessible. Rooms were of a high standard and well stocked with lotions and shampoos and minibar. Would have no hesitation in recommending Mitsis Rodas Village and particularly over the Maris in terms of space.

Great place to stay

Reviewed 3 days agovia mobile At 50 years old I have taken a lot of holidays and this is by far the worst. We have been here a week and our room has yet to have the floors mopped. They sweep but dont mop. Theres a giant cockroach under our sink dead thats been there the whole time we have been here The bathroom wall also has a splattered with dead mosquito. The extraction for steam is not working so you have to wait ages for the only mirror to demist if you need for make up etc. Food is cold and congealed and regularly we are sat at a dirty unprepared table. Waiting for drinks service at least 25 mins each time. Massively understaffed. Not enough sunbeds for the guests either. The hotel and rooms are beautiful however the service is shocking. The worst we ever experienced. Regular smells of sewerage too. If you need anything for example our safe keeps breaking we waited nearly 2 hours for assistance. The standard of drinks is very poor. Cocktails rubbish. No decaffe. Tiny glasses for your wine suitable size for a child. We have been bitten relentlessly both in the room and in the hotel grounds. Feral cats are allowed to roam the restaurant helping themselves to whatever they can find. Theres some ongoing work in the grounds but not too noisy. However the rooms are not soundproof and you hear everything around you especially other guests in the loud echo corridors. The reception smile and nod but are really not interested in your problems. This resort is massively understaffe

Average. Some staff great, but most showed no regard for customer service, especially the front desk staff

The staff were excellent, helpful, and friendly. The quality of the facilities and food was perfect. Highly recommended.

loved the sea view bungalow we stayed in! it was modern and close to a pool as well as dinning and the beach!!! however, i didn't think the other rooms looked as up to date. I didn't see the inside but the outside looked a little ran down

Its my worst trip so far. The room allocated to me was fly infested and a bird nest right in front of our door with bird poop all over the front of our room and the birds flying over our heads as we entered and left the room which made me very uncomfortable. I also had over 20 flies on the ceiling of the room. I requested for a room swap but was told it was impossible. This i did at about 3pm on friday and then 11pm. The first time i was told there wasnt any availability until the next day. Whan we got to the room later in the evening, i was accused of coming to later to complain so my room will have to be sprayed at past midnight after waiting for over an hour. Ibwas also offered a sister hotel at past midnight. Nothing was done until i brought out my phone to record. I didn't get any audience until about 2am and didn't do to bed until about 4am when they offered me a room. Porter even mentioned that i will be moved again after 2 nights and i said no. This is unacceptable and made my experience really unpleasant and was unsettled for the first 2 days.

This is a perfect hotel for solo travellers. I would definitely visit again but in early summer as the majority of the excursions, bars and boat trips were shut as it was approaching off season. This is definitely a 4* hotel (not 5* yet) I think the food in the main restaurant lets it down. Pro's: - Clean and tidy room and a lovely modern bathroom with daily house keeping. - Beachfront hotel with multiple pools, lounge area's and daytime/evening activities for all ages. - Excellent customer service from all staff *(Jeta, Andreas, Vasileios, Arland and Erion)* Cons: - Extremely difficult to get a booking at the A la Carte restaurants (I had to repeatedly speak to the restaurant management to get 1 on my final day). - 1 hour taxi ride/2 hour bus ride to the main Old town/Airport