If you like art glass and design, it might be worth to visit this expensive and elevated art gallery, but do not expect the same luxurious treatment as you usually get at four star hotels.
Here are some examples:
The Glass Bar
In the "luxurious" designer glass bar, there are open electrical cables with duct tape going over the floor to the tables. (See the attached picture). Also visible radiators that completely takes you ouf of the "under water" experience. This is supposed to be a high end design-bar, hide your cables and radiators.
Also, the service at the glass bar is very slow. I think maybe the servers are from an exchange program or something? Since very few of them speaks Swedish. Which is not a problem per say, but a high end bar you'd expect well trained staff. (And it is a big no no to make a Negroni with Aperol instead of Campari).
BIG ISSUE: The "vegan" burger on the menu in the glass bar was filled with Halloumi. This is potentially a big problem, hopefully just a typo in the menu. But you really need to fix this.
The Rooms
No shoehorn in the room? This is crazy.
There are glass sculptures for sale in the rooms as well, the one in our bathroom had some damage, which is sad to see.
General areas & staff
We stayed here for three nights, and the elevator was out of order for the whole stay. Crazy.
The staff are somewhat invisible, the reception was almost always empty, and the same is true for the bar in the spa area. Are the staff unhappy, do they get paid enough? They dont seem to happy to work here.. Maybe the whole Hotel is understaffed?
The Spa
All the pools in the spa area are quite nice, both outdoors and indoors. But I dont know about the rest of the spa, since we never got any information about what was available, no information about any treatments or what the spa had to offer. I think this information should be given to you, especially when they know it is your first time staying here.
Finished plates with left over food and empty glasses stayed on the tables in the pool area for a long time. This is not up to four star standard. Staff, hello?
Will I visit Kosta again? Probably. But I will most likely stay at the Lodge or some nearby B&B, and watch from afar as the stars dwindle down. This is a two star hotel at most.