Overall Ratings & Reviews Holiday Inn SAN ANTONIO N - STONE OAK AREA by IHG, an IHG Hotel

Great atmosphere and friendly staff. Great spot and some good food around the corner so to speak.

Very clean, fast and easy check in-out.

Credit card machines did not work. Two gentlemen at FD were unhelpful and suggested it was my card, not their system. Only one gent working the bar and having to juggle the kitchen duties too. Promised an email with my receipts attached which never showed up.

I selected the room by the amenities. We had no microwave and was told not all rooms do. The main door clunked all night, bathroom door squeaked terrible, they had the cheap mini blinds were broke and the outside lights shined in all night. Bed too hard. The guy at checkout was more worried about his cell phone. Won’t be back

Very helpful and nice staff

No ice in the ice machines.

The hotel is nice and the bed was amazingly comfortable. The breakfast was phenomenal!!! The two women who work in the restaurant were super friendly and cooked excellent tasting breakfast. Not your run of the mill hotel breakfast, the eggs were actually flavorful. We could tell that they cooked with love.

Room was clean and ample sized. Staff was helpful.

The hotel front desk employees were so nice and helpful. Their assistance with finding local pharmacies and directions were greatly appreciated!

Average stay,the satff was not pleasant upon check out.

Great stay!

The overall stay was great! We had to wait an hour to check into our room even though I had a reservation since January. But the gentleman at the front desk was kind and apologetic!

The morning that we were getting ready to leave the fire alarm system started to go off in our room. I believe the shower steam set off the alarm system, and it went on and off for about 30 minutes. I turned down the temperature in the room and finally the system turned off.

Enjoyed my 2 nights. Property was clean and wll maintained. Would stay there again!

We were lookin forward to the indoor pool but during our check-in found out it was closed. So that was a dummer. Other then that everything else was great

Great location

The staff and room were great! Very clean!

Hot tub wasn’t the greatest but overall great stay great property and staff

This hotel was filthy from the time we got off of the elevator. The hotel was going through a remodel that we were not told about in the reservation. It was very dirty.

Fine place. On the older side for the price