City Express by Marriott Saltillo Sur

Explore City Express by Marriott Saltillo Sur
8.2
Very Good
From 910 reviews
Cleanliness

8.4

Room Comfort

8.2

Location

8.2

Service and Facilites

8.6

Traveler Reviews City Express by Marriott Saltillo Sur

Number of reviews per page
20
40
Top reviews
Mario
icon-Business
Business
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Nasty carpet. Smelling room. Poor shower water.
Francisco R
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Servicio de primera
Carlos
icon-with Partner
with Partner
8.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

AC was noisy, breakfas is super as always on this xhain of hotels
Esperanza
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

There were ants in bed and in bathroom.
Graciela
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Buen hotel
Amarily
icon-Business Family
Business Family
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

The hotel was great the only thing I would change is the towels they are nasty and the room had some type of smell other than that it was great
Ricardo
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

2 of 3 rooms had trash on the floor from previous customers. 1 of the 3 had the toilet completely movable (not sealed to the floor) and would clog easily. We had to inform the front desk three times of the clogs before they even offered to send maintenance. We stayed there for 4 nights 5 days so that was extremely inconvenient and we obviously demanded a room change after the 3rd occurrence. We previously requested a room change but were turned down because of room availability. Overall we definitely were disappointed and would never return to this hotel nor the line itself.
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Anthony
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

It was a good experience
Zahide V
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

The only thing I did not like was the toilet. It did not flush as was instructed. So I had to fill up the trash bin in the shower and dump water in the toilet for it to go down. Towels were not the cleanest either.
Nofrett
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

No complaints
Edmond
icon-with Partner
with Partner
10.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

If anything, our only complaint was there was no fridge in the room and the ice machine was broken. The doorman offered to find us ice but the restaurant took care of us...great place to eat, btw. Beds were very hard for our liking but we survived.
Gerardo
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Excellent stay
Terry
icon-Business Family
Business Family
8.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Staff was great!!! Very friendly and helpful. Bathroom shower area was not clean and they immediately sent staff to clean it thoroughly. Air conditioner made a metal/paper rattling sound which was annoying as we were trying to sleep so we turned it off…air conditioning person wasn’t not on site. Could use a new coffee machine and more breakfast variety. It was nice but could be updated/remodeled
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DULCE
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

We use this hotel when visit family. It has the basic stuff to just stay the night.
jose yahveh
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 93 week(s) ago

Hotels.com verified review

Hotel muy limpio en área muy segura personal amable, desayuno variado y muy completo solo algunas áreas de oportunidad que propondría, sería tener una alberca en algún piso o azotea y camas un poco más suaves más sin embargo volvería sin duda a hospedarme en otras futuras ocasiones
Robert
icon-with Partner
with Partner
6.0
/10
Reviewed 98 week(s) ago

Hotels.com verified review

The internet did not connect the entire time we were at the hotel. The water in the bathroom sink had very little pressure, Check in agent initially assigned us to a room already occupied. Breakfast was very good.
Graciela
icon-Business and Leisure Family
Business and Leisure Family
4.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Old and run down Torn and dirty carpet. Smells bad. Room Not as clean as i expected surrounding area not so nice
Alex
icon-
8.0
/10
Reviewed 107 week(s) ago

Hotels.com verified review

Three little pillows. No phone. Standard definition tv. Flimsy toilet seat. Coffee machine that took forever. No cream. That said, it was an overall pleasant stay. I think I’ll try a different brand next time.
Narsedalia
6.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

No vents in bathroom.
Linda
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 115 week(s) ago

Hotels.com verified review

Carpet in the room was all patched. The bed linens seemed clean but were pretty dingy.
Number of reviews per page
20
40