Very satisfied with the hotel. Nice location. Friendly staff. Professional and fast service

Nice and good Hotel also good location

Very bad service.The employee reprimanded me impolitely. Because I wear slippers when I want to eat breakfast. I see other women wearing slippers while eating breakfast, it's okay. We are treated unfairly. I don't really know the name of the person who reprimanded us. Why? Is it because we are foreigners? We stay not just one day but that's all the food, no change

I am indeed had a excellent stay at Ritz Carlton the staff is very polite and very helpful, especially one of the manager name Mr. Qin Kun, I would recommend him he is to be a best employee of the month, he is so helpful and problem solves. thank you Abdul Kadir Alatas