Beautiful hotel, great amenities, superb breakfast buffet and convenient to downtown.

Good news and bad news. Good news: We had a broken suitcase handle when we arrived. On mention to the concierge, the maintenance man arrived in 5 minutes with toolbox in hand and in another 5 minutes he had it fixed. Yay! Five stars to that guy! Bad news: my wife and I had a couples massage and were charged double the price quoted to me. I felt ripped off. That marred a wonderful stay. So only four stars.

The staff was very helpful and rooms were very clean. Hotel is lovely.

The room was clean. Nothing special, similar to what you find in an USA city hotel. The breakfast was extra special. If you can't find something to eat then you don't like breakfast. The hotel validated the parking ticket for the garage below the hotel. The parking garage included about a dozen spots to charge an EV.

Hotel was clean. Buffet supper was cold, we did get a refund for the supper.

We enjoyed our stay here. We stayed in a suite with the extra beds for our kids. It was clean and comfortable. The pool was great. 15 min walk to the old town of Coimbra was the only drawback. Also, limited food options at the property and immediate surroundings on a Sunday We would stay again though

Good location, walkable to old city center and University top of hill.

Clean hotel with all the amenities in beautiful Coimbra. Nice pool area

Very friendly staff and beautiful pool. AC not good - barely worked. Not enough pool chairs - had to sit in the grass. Bed and pillows were very uncomfortable.

Great place for a family visit or conference. My only complaint is thin walls, and much of the public, regardless of nationality, seems to have forgotten what it means to stay in a shared space while speaking in hushed tones. The people who work here are caring and kind, but hotel guests need some training.

The pool area is great. The rooms are uncomfortable the ac is so old it does not work properly we wetlre sweating throughout the night. The parking is very tight and not thought out. The staff was very unhelpful

Great outside pool area overlooking the river, staff very friendly. Just a short walk from the bus station and 10 minute walk to train station. 10 minute walk to the old town. Rooms were ok, clean & comfortable. Balcony did not have any furniture Buffet breakfast had a good range of hot and cold food. Some nice cafes opposite the hotel.

This hotel is beautiful like the pictures, but the buffet is overpriced. My travel companions loved the themed buffet nights, but I ordered from the menu (which was limited). The AC would have to be reset by the front desk everytime we removed the key from the power slot and one night several rooms lost power for an unknown reason... so I woke up to no AC and I had to get dressed for my conference by cell phone flash light.... When I asked to speak with the manager, I was told that she was not there... no apology, explanation, or offer to make amends for the inconvenience! The room was ALWAY cleaned excellently! The AC was very cold and the remote only worked sometimes so I had to call the front desk often for them to fix it. But they did not alway answer the phone? I am not sure why, but I had a hard time reaching any services... room service, the spa, the front desk. No one consistently answered their extension. I stayed here with 14 students and 4 coworkers so we had like 10 rooms but we experienced similar issues. The spa was very reasonably priced. I recommend using the steam room, sauna, hot tub, and indoor pool... by 8p because they literally asked me to leave the pool at 8p (even though the front desk guy said that the pool closed at 9p). Different people give you different information. For example, the bartender told us that we had to leave the lobby tables because we had outside food. When I asked at the front desk, they said we could our food anywhere!

Great staff. Lovely pool. Great views over river

Beautiful hotel, amazing restaurant, great staff!

We were upgraded to a corner room with an oversized balcony looking out over the pool to the river. Spacious room, quiet, plenty of shelf and drawer space. The staff were amazing, Portuguese-friendly. Breakfast was very nice, with lots of hot and cold options including an omelet station. Location was very walkable to the Old Town, and also to the opposite side of the river and the Santa Clara monastery, plus walkways on both sides of the river.

The room was spacious, clean and breakfast was great. Nice pool

Excellent hotel

Location was very good. Easy 20 min walk to the Old Town. Are was a little suspect but had good dinning spots.

A very nice clean property with a great indoor pool and good restaurant where the food was amazing.