Very basic hotel. Room served a purpose for 2 nights. But needs a thorough clean. Handy location for bus access to other areas.

No significant issues. Rooms were clean and tidy, and there were facilities for drinks etc. (although only four tiny pots of milk for four tea bags and four coffee sachets - why do they always do that?). The staff we dealt with were friendly and at pains to make sure we had everything we needed, both on the phone and at the front door on arrival. Helpful with sending us to a fantastic pizza restaurant for dinner too. One TV remote was missing from one room. There was a challenge with leaving ID overnight because we were leaving before Reception opened, and there needed to be a security against door keys - it seemed like no-one had ever had to leave before reception opened before. The showers were not overly powerful.

Showers take five minutes for hot water My room was under a staircase and so noisy every time someone went up or down. There was a key hole in my door and the bed was opposite. Great for a peeping Tom, bedroom one. Sorry, won’t be back.

Great for a 2 night stay in London. No frills but clean and comfy and does the job. Met 2 staff members who were both very friendly and helpful.

More of a hostel than a hotel! Everything was very old and needs upgrading. The floor was visibly dirty. The dark bedding and towels shouldn’t be used, doesn’t give the impression everything is clean. You can hardly move in the bathroom and the shower was a trickle (nothing to do with the boiler as they say - we showered at 1am after a concert in 38 degree heat and had the shower on cold and it was still a trickle!) No aircon (not expected) or fan (expected in a heatwave) so hardly slept, room was a sauna and only one window (small window) out of 3 possible could be opened! The only good thing about the room was the fridge, nice to have especially in the heat, but I think it was purchased 40 years ago. It just about worked. Light switches didn’t work, had to use a pull one attached to the ceiling (high!) and plug sockets didn’t work. Wouldn’t bother staying, just pay more and stay somewhere else honestly.

Short version… save your money, buy a sleeping bag and sleep outside in the street. You’ll have a more comfortable stay. *Main issues we found with this excuse of a hotel: *£20 cash deposit for the key?!? *No shower gel/shampoo *Dirty room *Hair and god knows what else in the bed *Tiny room *Shower didn’t drain due to more hair and detritus clogging the drain, so the shower tray overflows into the tiny bathroom *Breakfast at a different venue, which during our 2 night stay wasn’t available, so we were given “vouchers” (a laminated map) to the very same venue which was shut?!?? *Unhelpful/rude front desk staff *Dubious electrics in room - the kettle took some plug jiggling to operate successfully *Tiny bed - I’m 6”1 and couldn’t lay on it without “dangle foot”. - laying on it due to not really wishing to sleep “in” a bed full of hair and possible diseases. The single positive I can find about this squat, was that there was an operational desk fan in the room. We stayed during a heatwave and unsurprisingly, the room didn’t have air con. There were some operational clothes hangers included in the room’s less than adequate facilities too, but the sort of random collection you’d find at a post-jumble sale tip run. There isn’t the facility to award less than one star (I’d like to invent the concept and name it “brown hole”, as other physical brown holes would just about sum up this hotel). Stay here at your own risk, or give £120 to a local crack head and sleep in a hedge.

Clean room, shops nearby. Thank you!

Brilliant all round be back next year

Everything was clean. Staff was very friendly. Close to bus, but about 15 min from the tube. Once we sorted out the bus, it was great!! Beds were comfortable and we had everything we needed.

We arrived early as had travelled for a concert at Wembley. Our room wasn’t ready understandably but the receptionist allowed us to park our car and get changed in the staff area ready for our evening concert.

The hotel was well priced for what we got. Our room was spacious and the bed comfortable. The staff where very helpful to accommodate our queries and requirements. We would stay here again.

Good staff. Very helpful

Woke up with bedbug bites. no soap or towels in my room when I checked in. Hair in the bed. Dirty mugs. ordered room service with the QR code in the room, waited an hour then when I asked where it was I was told by staff that the QR code isn’t in use anymore, why have that in the room if it is not in use, I lost money over it.

budget hotel

xyz

Its veri cold in the room

Tucked away from the main hustle and bustle of Shepherds Bush, but a quick & easy commute to central or the Apollo

The room was clean and well-kept. It’s a very basic hotel, but good for the price. We stayed for a week with no issues. It’s a couple doors down from a pub so it may get loud on weekends. It didn’t bother us, but something to keep in mind.

Very good next time going yo

The room is clean, but the first room I moved into had ants in the bathroom. So they moved me to another room. The room they assigned me originally was on the first floor, but it that isn’t the main floor and it is two flights of stairs. There is no elevator. The next room was the first I moved into to with the ants and it was down stairs, less steps but still no convenient especially with 2 heavy bags. The third room was still in the basement area rooms (street level supposedly) but no exits except emergency ones on that level. They do not serve English Breakfast as they advertise. They do provide a meal token with a restaurant down the street. That restaurant doesn’t open until 11:30. I guess they will open earlier if they have enough customers coming early. I had to wait until after 11:30. They will serve you lunch or breakfast, but you have to ask for the breakfast. The restaurant was a good Italian Restaurant called Little Napoli Pizza Restaurant. Overall the place is decent and affordable, but far from luxurious. It is close to public transportation and a short walk/bus ride to the rail station. The staff was friendly. I feel I am being generous by giving them 3 stars.