The Staff was like family always checking what you need. chef checking about food managers checking your stay . we love the private soeedbiat to Tiran island fir 2 hours bought from sharkay at reception and the Sunrise Jeep safari our favourite very dirty dusty but would do it again . Thanks to Meneam in Housekeeping who was apways there like a butler. The chefs food was anazing { not a big hitel enough for what we need) the waiters its a buffet but they serve. We wanted to eat in Fares for seafood but the hotel has orawns ir crabs ir fish .. grils ..,

No 1 is the staff. They are very helpful and they go beyond to help you.. The room was always clean.. We were very busy we did a lot of tours from Sharkay at yhe reception. The taxi was reasonable. The managers themselves check if everything is good. The food wa great always meat fish vegestables ( roast beef or Turkey or lamB or barbecue . Its not big to getmlost but the massage the hairdressers everything you need is there. its our 3rd time. its our home. Meaneame from Housekeeping was apmost like a butler for all your need. the waiters Ibrahim Mohaned Mahmoud . Tge chef .....The concierge. for us this is our home .

A lovely hotel, room was clean and spacious we had the superior room. Cleaned daily. Staff work very hard and will do anything to help. Been to this hotel a few times and me and my family love it here. There is so much variety for food and the chefs are there to talk to guests and help them with their needs. A great hotel.

delicious food, they take you to a wonderful beach, no complaints at all, only pluses, I recommend it to everyone

Our time at Jaz Neo was amazing. The room was very clean. The staff were vert attentive and payed attention to details, very friendly staff. It's our second visit for the year at this very same hotel.

We

perfect

Awful hotel, dated, poor quality and reminds you of a council estate from the UK with people on benefits. Would rather sleep on the street outside, avoid at all costs!

Small and intimate

Just one night, but we liked the staff and cleanliness.

upon arrival at 2:15 pm I was subjected to an unacceptable delay in being checked into my room at 3:40 pm. Not only was I left waiting for an unreasonably long time, but the staff w did not offer any explanation. I same time, I requested late check out at 7 pm and due to emergency medical conditions to my wife and pay the applicable fees, but unfortunately I have told by Mr. Michael that hotel late check out policy is 5pm and he consider that extending checkout time from 12 pm to 2 pm is a favor which is part of my paid request. Hotel policy became very subjective to claim the hotel right but not the customer right.

Jaz sharks was a really nice, smaller hotel. The staff were always friendly and couldnt do enough for you. Some of the drinks were a bit hit and miss but the wine and beer were good. Room and bathroom were spotless and kept clean every day. The beach is about a ten minute drive away and a regular shuttle is offered that always runs on time. Food was generally quite varied so there was always something nice on offer with loads of fresh fruit and salad. Entertainment wasnt great (repetitive) and was the only real area I'd say they could improve, otherwise will definitely come back! Thanks for a great trip!

We have 2 rooms as elderly they put near each other near restaurant and lobby. Reception attentive and helpful and solve issues right away. Staff are honest because i left phone in restaurant recovered also housekeeping the safe run out of batteries last day and it was okay to leave in the room. Room very clean Thank you Abdo! but what i like most is the Food its freshly cook not huge big amount and re- heated. Different each day meat. fish, chicken veges.The restaurant is small we queue in first nightwe arrive.Compare to other hotels its a small hotel so run down juice but its like robinson or squash drink. The massage ( near pool) in hotel very good and foot spa first floor really good. Shop reasonable too. We ate out most night as Sharm opens at 5 pm all shop restaurant in old market.We went tobSoho square but UK price for food more Western. We ate in El Masriyen for grills but if you go late you only get what is left with their meat. Fares restaurant was good but choose your seafood fresh weigh it before they cook it then you know the price. We went on buggy dinner stargazing ( wrong title because you see star only 1 minute the phone said it was Jupiter. Love the Bedouin dinner show and buggy experience. We bought Tours at the reception Sinbad Tours ( Sharky is the best). We were out everyday on Tours. Yes i reccomend Jaz if you like something small with good food abd cleanliness like home. There are bigger hotels but more money . Room have heater/ AC.

Staff is excellent. They tried their best to keep it up. But property condition is poor. Not enough facilities. They claim beach to their sister hotel but you have to pay for everything there even for your drinks. Jay Belvedere staff is terrible. Don’t recommend this hotel.

The room wasn't in excellent condition

A lovely place with lovely people, very friendly staff and such a lovely room very clean, love food and pools , the view, very easy access everywhere. Recommend it very strongly

Very friendly hotel food excellent we were made very welcome. With the people there everyone bonded well. Entertainment staff very good and getting everyone involved. Would definitely come back and recommend to people to stay.

Best hotel ive ever stayed at

Service is terrible. Food is awful.

Nice,small, cosy hotel that allows you to relax and enjoy your holiday