This hotel is a dump like no other. Having booked a superior room I was given a basic room in the basement with no window. Upon complaining, I was sent to a second room which was also basic and windowless. Finally, I got a "superior" room as in the published pictures but it was half-buried (see picture). I stopped complaining except that after a few hours I had to move to another superior room dungeon because the aircon was not working properly. How can Hotels.com possibly send their customers to this absolute ditch.

It was a quick overnight before flying to Fernando de Nonronha, The staff was friendly, the room was simple but clean and the breakfast was very nice (included) with many options,

The hotel claims to have a parking lot however, they have available places to park outstide the limits of the hotel exposing the car at night time. On top of that, this space is not fully connected to the hotel perimeter for it needs someone to unlock the door to allow the guest to reach the car without having to walk an entire block. Aside from that, everything was really good and the staff absolutely friendly!

Excellent location great room service highly recommended

Good pool, nice location, good bars nearby - Cais 43 being the best

If you want to be close to downtown Natal and the beach, this is a prime spot. The rate seemed reasonable, although I am curious to know how much it would cost when the World Cup is not going on. But on the on whole, I enjoyed it. My room had a great view of the ocean, and the breakfast buffet provided an interesting introduction to Brazilian food, including their love of starches and fruits. Undoubtedly the best part is being 30 feet from the ocean, which is a little rough, but at certain times of the day swimmable.

Hotel was very clean and nice but neighborhood was not nice at all.

Signage is very poor, difficult to find. Parking was confusing, staff was not helpful. Most things were lost in translation ...

Stayed here for the World Cup. Good location and awesome service. Not an amazing neighborhood but you're in Brazil and that's hard to come by. Right on the water and in great area for shopping in downtown.

Good location for surfers, beach walkers, adventure travelers. Not fancy area. Local Brazilians are usually flooding the urban beaches on weekends... which is great to see. There are 6 beautiful beaches all in a row. This one is in the middle. The climate is hot. Bring sunscreen.

As instalações do hotel (piscina / recepção/ área de jantar / varanda / funcionários ) são boas. Porém…. O quarto standard deixa muito a desejar. Quarto pequeno Travesseiros pessimos O box do banheiro é minúsculo ( eu com 1.90 ) tive dificuldade para tomar banho e não tinha água quente. Torneira vazando água pela pia Box do chuveiro vazando água Tomada da cama não funcionou

Quartos e camas confortáveis.

Ja é a segunda vez que me hospedo no Yak. Tem uma acomodação muito boa, desde a limpeza ,funcionarios ,cafe da manha bem diversificado. Estao de parabéns!!!

Ótimo

Sim.

Tudo muito perfeito

O cardápio ótimo, meu quarto nos primeiros dias não tinha vista, mas depois fiz a troca e teve sim, ótimo, lindo

Primeiro que as fotos do quarto que escolhi são bem diferentes do quarto que fiquei, o quarto tinha um cheiro horrível e no segundo dia mesmo eu tendo sinalizado que queria arrumação não teve. O banheiro vazava água do chuveiro e inundava o banheiro. O café da manhã péssimo, as loucas mal lavadas, sempre faltando alguma coisa e as coisas que tinham eram ruins, pães velhos, frutas verdes, leite pura água e etc. Fora isso os controles ar e TV sem pilha é informações diferentes da reserva. A piscina podre de sujeira é gordura. Não recomendo.

Primeiro quarto que entramos tinha um mal cheiro de mofo terrível, reclamamos e na msm hora foi trocado o quarto, porém a estrutura não aparenta ter manutenções. Embaixo da cama por exemplo estava no cimento. Nas fotos do quarto standard, tinha quartos mais novos e bem maiores

Eu não entendi tantos comentários negativos, o hotel é bom, tem seus defeitos, mas nada que atrapalhe, o quarto é um pouco úmido, mas nada que atrapalhou a estádia