Overall Ratings & Reviews Riad Al Jana

The riad is really nice and muhammed and Younis are very helpful, met us at the end of the road as taxi wont go to the riad due to narrow road and they helped with the luggage. They were very kind and gave us a map and told us about the area and where everything is. The riad is very clean, breakfast is quite good. The area the riad is a bit secluded and someone like me who has very little sense of direction could end up getting lost.

Abdou and his team were brilliant. Couldn’t help enough, even coming to collect us from the taxi drop off and arranging a late night meal. Riad was right at the top of the medina and souks, and had air con for 40 degrees in august Great location to visit the souks and medina, and a great oasis to come back to at the end of the day.

Riad Al Jana is very well located and easy to get to. Although literally next door to the hustle and bustle of the medina, it was an oasis of tranquility. The staff was lovely and helpful and each day we had a different local treat baked and freshly squeezed orange juice for breakfast :) would definitely recommend staying in there.

Please cancel this hotel for the rest of my stay . Unsafe location

this property was ok for a quick night stay but the room was extremely small. Good value for the cost. It was a difficult property to locate within the Medina and we got lost trying to find our way back from dinner and some locals led us on a wild goose chase which left us a bit rattled.

We had a great stay at this riad. It was in the medina near some really nice restaurants; everything was clean; the room was cosy; and the staff were incredibly friendly and helpful with all of our requests. The only thing I would say is that our room didn't have enough space to open our luggage comfortably without tripping over it, and the breakfast was meager in comparison to other riads we stayed at in Morocco. Other than that - a great place to stay! Would definitely stay here again.

Liked closeness to Cafe Arab, secret garden didnt like reception, out of the way

great stay

The best aspect of this venue is the superb hospitality, friendliness and helpfulness of ALL staff members. They went out of their way to make us feel welcome, comfortable and guided us very well. Though the venue is a little away from the main thoroughfare, all the in-house facilities totally outweighed that factor. 10/10 for the Riad Management!

The room is a bit small for 3 people but everything else is great! The staff are friendly, helpful and patient.

Very warm staff. Close to everything but surprisingly quiet and tranquil. I felt like I was home. Will definitely stay there again on my next trip to Marrakech.

Quaint and authentic. Great location. Excellent restaurant with nightly live music nearby. Easy to explore markets and return to drop off purchases and head back out

Getting to the Riad after 11pm was terrifying. Not being used to all the scooters and of course being the end of Eid and everyone was in the streets, we almost told our driver to take us back to the airport. However, what a wonderful surprise once the door was opened. Beautiful inside with a lovely roof terrace. Staff were amazing, especially the Manager, who was extremely helpful and had our breakfast ready early on our departure so that we would be on time to catch our train. Nothing was too much trouble for him. Thank you for a great stay.

I really enjoyed this riad. I ended up here because the other riad I booked, canceled my paid reservation without an explanation. After speaking with hotels.com, they booked Riad Al Jana for me. I'm so glad they did because this was a better place to stay. The staff was friendly and the hotel was nice, quiet, and clean. This was my first time to marrakesh. Before visiting this city, make sure you have WiFi on your phone because you will get lost. I would also book everything before arriving. Learn about the dirham (Morocco money). Once you get here, people are always trying to figure out how to get money from you.

Amazing hotel, friendly staff and great atmosphere. Absolutely loved it

Authentic and classic Moroccan riad, spacious room and comfortable bed. Great location, just inside the Medina (Old City) Really appreciate the great service provided and the breakfast was great too.

Had a great stay here - such a quaint riad in the middle of the Medina. The room was clean, a good size and exactly what we needed and the staff were charming and helpful. Breakfast was basic with bread, juice and then something extra that was different each day. It's also quite difficult to find being surrounded by small souks and we got lost a few times! But we had an amazing stay, would definitely recommend.

Overall satisfied. Have to pre-booked taxi at airport/riad so that the transporter will arrange some one to guide from road side as the riad cannot access directly by car. Only breakfast serve a bit late 7.45am. For those booked early excursion, have to take breakfast outside.

It is extremely value for money in the the Médina and the service from the counter guy (sorry, I don’t know his name) is good.

The staff was so helpful and friendly. I would stay there again.