We had a booking in this hotel. I checked in online via Accor application. I wrote an email to the hotel informing that we will arrive late. When we came to the hotel around midnight, we were told that our reservation was cancelled by the hotel manager. Instead of staying in Paris overnight and having rest, I had to drive home at night for 4 hours, with my family in the car. Although 9 months passed since than, Accor still hasn’t responded anything sufficient to my complaints.

The hotel seemed outdated and mediocre. The elevator squeaks very loudly. Our room had burn marks in the floor when it’s supposed to be a non smoking room. The room also had a lingering faint smell of cigarettes. I checked the sheets for bugs as I always do when staying over at a hotel, no bed bugs but boy did i find the roaches!!! Not to mention I’m allergic to roaches. And multiple different strands of hair. Like seriously!!! So unsanitary. Unbelievable

I don't know why the smoking ban in this hotel is not followed up seriously? It's as if the hotel is benefiting from this chaos by attracting people who smoke? We couldn't sleep in the hotel because of the smell and the smoke, and looked for another place to sleep. The rooms and the building are also very old, it seems that no investment has been made in this hotel for many years.

Stayed here twice now good for a one night stay.. 2 minute walk to the train the TV did not work both times and some of the lights did not work. Neighborhood is rough but i did not feel unsafe. Many of the residents are African and Arabic immigrants. Keep in mind this hotel is a 30-40 minute train ride from downtown Paris. This is not a touristic area. English is non existent. Would be willing to stay again for a short time

The room had no AC, so it was like an oven. But worst of all it had a weird smell, there were bugs in the sheets so the whole family was itching all night and got very little sleep. There was a lot of noise from the hallway all night with Doors opening and closing. We had the pleasure of finding two large cockroaches in the room. The area felt very unsafe with lots of litter, broken cars filled with garbage and it was with fear we left our car in the Parking lot. We left a day early because of all these issues, eventhough we had all ready paid for two nights. We didn’t fell safe and had a lot of bug bites. We will never stay at this place again, and will not recommend it to anyone. I chose the hotel because of the Ibis-name, which ises to mens quality to me. But not anymore.