Alta Reggia Plaza Hotel

Explore Alta Reggia Plaza Hotel
8.2
Very Good
From 647 reviews
Cleanliness

8.4

Room Comfort

8.2

Location

9.2

Service and Facilites

8.6

Traveler Reviews Alta Reggia Plaza Hotel

Number of reviews per page
20
40
Top reviews
Ana Carolina
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Giant room, pleasant staff and pretty decent breakfast. Expedia has this as a 4-star hotel but I don’t agree. Sheets and towels could be much better, as well as providing extra pillows rather than just one per bed. Bathroom had a bit of a smell but it was good as well.
Phillip
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

When asking for more pillows we were told one pillow per person. When we mentioned that we were having guests the next day they told us we could only have guests for 30 minutes but they could use common areas in the hotel. ?????Breakfast was weak, but included in the price.
COLETTE
8.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Comfortable and nice staff !
Behzad
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 179 week(s) ago

Expedia Group verified review

When I called them to arrange an early check-in someone picked up the phone, said sth in Portuguese and hung up on me. Then I tried to message them and the response was come here and I will be given a room if available, but nothing about charging extra. When I went there I was charged 0.5 day for getting into the room 4 hours earlier, something that doesn't cost the hotel anything. In this trip I have been to 4 different hotels and the flight hours were so that I had to check-in early in all of them and it was 9nly this hotel that tried to make money out of it without informing me earlier when I contacted them. if I knew about it, I would have canceled the booking. The common areas in the hotel are gloomy and dark. The suit itself was spacious with interesting design and furniture. The light colored sofa in the room had turned into something grayish from being dirty. The pool on the 15th floor is not a swimming pool. It is practically a large tub that you can seat in.
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Verified traveler
8.0
/10
Reviewed 200 week(s) ago

Hotels.com verified review

O hotel fica no centro, os funcionários todos muito atenciosos e prestativos, o hotel é antigo, cama ruim, precisa de reformas. Quando chegamos no quarto tinha um pelo pubiano na tábua da privada. O café da manhã é bom, boa opção se vc precisa ficar no centro.
Henry
8.0
/10
Reviewed 210 week(s) ago

Hotels.com verified review

Nice classy hotel, however a bit old. Other than that everything was fine. Wifi worked well as did the AC.
Keila
icon-Business
Business
8.0
/10
Reviewed 277 week(s) ago

Hotels.com verified review

Very helpful staff and the breakfast was really well organised considering how COVID made it so difficult. Well located and easy access to attractions. Would recommend.
Mason
10.0
/10
Reviewed 344 week(s) ago

Hotels.com verified review

Very clean large rooms with balcony, with fairly comfortable beds. The staff was extremely friendly and professional. Great experience overall
Andres
6.0
/10
Reviewed 414 week(s) ago

Expedia Group verified review

Is an old hotel, actually renovating, the staff is kind. Didnt like they charged for tbe parking
Heloisa
8.0
/10
Reviewed 415 week(s) ago

Hotels.com verified review

Good hotel for its price. It's well maintained ande clean. Great breakfast
Verified traveler
2.0
/10
Reviewed 443 week(s) ago

Hotels.com verified review

Unbelievable. The hotel charged me the fare twice. It was supposed to be paid when I checked out, However it charged in 10 days after the reservation and charged again at checking out. The hotel said it was not charged twice and the hotels.com said they can't handle this matter and recommend me to contact the hotel directly. WDF.
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Verified traveler
8.0
/10
Reviewed 454 week(s) ago

Hotels.com verified review

Some English-speaking guys at the front desk were extremely helpful. The furnishings are spartan but the rooms are clean and comfortable.
Nigel
8.0
/10
Reviewed 456 week(s) ago

Hotels.com verified review

Hotel was good for an overnight stay.
Siv
8.0
/10
Reviewed 463 week(s) ago

Hotels.com verified review

Only one night. Hotel looks fancier in pictures than in real life, but still pretty good. That claimed their had just refurbished the room we stayed in, but unfortunately overlooked putting power outlets by the bed... Pool area and small gym on the roof. Didn't use it, but had a nice view. Breakfast was typical brazilian, but with added eggs.
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Christine
10.0
/10
Reviewed 506 week(s) ago

Hotels.com verified review

Staff was very friendly and helpful.
Verified traveler
8.0
/10
Reviewed 538 week(s) ago

Expedia Group verified review

I was only there for a couple of days, but it was a very good experience. The room was adequate, included breakfast was very good. There was a gym and pool on the 14th floor. Gym equipment was old and not in great shape, but it worked well enough. There was a tiny TV that I could not get to work and didn't bother to ask for help. I had 2 full size beds in my suite and they were adequately comfortable. The rooms were very spacious. The shower drain would drain slowly and water would spillover into the bathroom floor. For the most part, these are minor problems. The room was very inexpensive and most things were perfectly adequate, but hardly luxurious.
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Verified traveler
6.0
/10
Reviewed 551 week(s) ago

Expedia Group verified review

I didn't like the location. Too noisy. Very old hotel despite they have remodeled rooms. In general it is somber.
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Hotel de passagem Ou para viajem a trabalho Café da manhã básico e simples ! Para estadias breves
Eugenio C
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Quarto amplo, reformado, móveis e camas novas, banho ótimo.
Luiz
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Hotel muito bom. Equipe segura, dedicada e eficiente. Cama poderia ser mais confortável.
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