They offered us a fully new renovated room however was in front of hotel entrance. We saw ocean view from an angle. The non smoking room we asked was fine but 2 neighbors smoked. Biggest issue. No beach!!!!!! Lots of pools and hotel is more for families. Restaurants closed ala carte. Italian restaurant disorganized and food was awful. We left after 2 bites. Buffet closes at 9:30 pm they clear up at 9. Day buffet opens 12;30 and closes 2. No food left for late birds that go to beaches and shop or excursions. The grounds are kept clean and maintained. That’s why we gave it a good rating. Front desk disorganized upon checkin. No checkin counter. It’s a mess and you have to present your passport 3x cause 3 different people bounce you at around. This iberostar does not represent others we’ve been at.

Loved every second at this hotel. The staff are the stars of the show - nothing is too much trouble, aswell as the lovely new rooms, the gardens, the food, the view - outstanding. I don’t usually got to the same place twice but seriously thinking about coming again next year.

We had several problems with getting lost at the property, no signs to orientation where you are. The management especially at night were constantly asking if we were lost again. We have been at other resorts in the Caribbean that were better laid out. But overall we had a family reunion with 36 people for our boy's wedding. Beautiful resort but need manager customer service review policy.

Lovely hotel, especially the newly renovated family bungalows. Very friendly helpful staff lovely wide selection of food and plenty to do for the kids and spacious pools. There was an issue with the aircon on the first day but the staff quickly logged it and was fixed by the next morning. Only thing they could improve on would be the pool tables and arcade, very dated most machines were broken but this did not take anything away from the stay which was lovely.

The bays for swimming and relaxing are great. It could however do with a few more sun shades and sunbeds by these bays. I also dislike the towels being left on sunbeds early in the morning - and the people not turning up until midday.

Amazing resort, very friendly and inviting staff beautiful grounds. Lots to do and see. Food was amazing. Great spot for my wife and I during our honeymoon will come back again for sure

We had an amazing stay, the grounds and coves were so beautiful, water so clear, staff so caring and friendly, plus great food and entertainment program. Thank you and we'll be back😊

It was the best choice for our last week in Greece, after 3 weeks trip around the country. Great facility, great food, great service. Perfect ground base to see Crete, as well. Free towels and sun beds (it was nice surprise after visiting Rhodes before)

Liked the gardens and the stunning seaview from roon.

The property, room and staff were wonderful. The food, however, was not. Very limited options and on occasion not edible - mainly the chicken. Fish was mainly fine but they don't do a very good job deboning.

The property of this hotel is massive, which is absolutely amazing. There’s so much to see and do at the hotel alone. The middle beach was lovely, and the variety of pools made it easy to find a chill place to swim every day. The food was also great at the buffet and BBQ restaurants, as well as at the Zorbas Tavern for lunch. However, the themed dinner at the Zorbas Tavern was awful. The food was absolutely randomly thrown together with no rhyme or reason. The staff at this hotel was also mostly unpleasant, with no desire to provide worthwhile customer service. Most of them appeared as though they didn’t enjoy being around people. The cleanliness of this hotel was also very concerning. Time and time again, we would find extremely filthy dishes and cups in the stacks of “clean” dishes and cups. The floors of most places were also often sticky and unpleasant. The majority of guests here are also unpleasant to be around, as they have no regard for those around them. They’ll make messes, leave trash everywhere, reserve lounge chairs that they’ll only use for an hour of the day at most — and the staff just let them get away with it.

The stay was amazing. One of the better holidays we've had. The staff was very friendly and helpful. The hotel and the grounds were very clean, and comfortable. Loved everything about the hotel.

AMAZING!! From beginning to end we absolutely LOVED this place! We were given cold beverages while we were waiting to be shown to our room. I was even given a rose when we checked in! 🌹 We we’re taken to our room on a golf cart so we didn’t have to carry our bags far which was so nice! The food was great! The access to the private coves was so nice and there were multiple pools to swim in as well. We also loved the basketball and volleyball courts to stay active while on the resort. We hope to come back here soon!

Plenty of food available.

it was just great...i have no negative rates (except very poor tennis rockets:))

Amazing location and Sunsets. The only down side was the pools don’t open until 10am and shut at 6pm and the main restaurant was always extremely busy.

Lovely location

The rooms are small (20m2) for the price of the hotel but seems to be hard to find bigger rooms in the island. The hotel is big and nice for walks. The beaches are calm but not big. Swimming pools are great. Only downside there is that are full of kids, no one for only adults. The food after 5 days is boring but for few days is okay.

Amazing! Location, people, everything!

Stayed at hotel, and the hotel effectively started to close up and provide limited service (as they deemed it not in peak season). The Greek tavern (one of the restaurants) was closed for lunch by the fourth day, and lunch was moved to the international restaurant but then the international restaurant also only provided limited food and closed half the restaurant (Italian) for dinner. Majority of food in the restaurants didn’t have descriptions of the food so didn’t actually know what was being served. I paid for all inclusive with different food options and this was not there. The room tidying was interesting as they replaced the towels but left the old ones in the bath and didn’t take them with them, which meant the bath wasn’t cleaned. One of the nights for dinner by the international restaurant the restaurant staff was trying to get a mice out of the building.