I have never put in a bad review, but I will not recommend this hotel to anyone I know. The pillows were rock hard we both woke up with sore necks, you really need to hear what people are saying, it was mentioned in other reviews. Get new pillows give us a choice of firm or soft, not rock hard. There was no air conditioning, why put instructions on how to turn it on if it does not work, you must have known because you did not even put a blanket on the bed just 1 sheet. You cannot open the window due to the noise from the bars until 3am. The fellow on check in was very friendly, but it is the owners who need to address these issues.