The rook was clean and a great size with heating and fans so will be able to be comfortable through all weather. Marco, the main staff I dealt with, is an extremely nice guy and helpful, giving me a map and explaining the city. All other staff I dealt with were also extremely helpful and friendly. The location is absolutely perfect only being a 3 minute walk to the Duomo and being in the centre so anywhere you want to go is only a short walk. Overall an amazing place to stay if you are coming to experience Florence

Helpful, friendly staff. Spotless room, comfy bed with proper ventilation. Feels safe around hotel location, bright street lights and no one hanging around at night. Duomo is about a 5-minute walk and dome is very much visible out my window.

Clean room, but no way to lock the door unless you use the key from inside. Using the washroom also needed a key every time. Clean place however.

The hotel is on the second floor above. Thankfully there is a small elevator. Check in was easy with friendly and helpful staff. You can rent a room or a whole apartment. Somehow we ended up with the whole apartment. It was great, spacious, had a kitchen with full fridge and washing machine. Just down the street where a bunch of restaurants. Neighborhood was safe and walkable, centrally located. I would definitely stay there again.

The staff were very helpful and informative. Nice big rooms.

I cannot stress how much we absolutely loved this hotel. We had a small but comfortable room with a shared bathroom (there were 2 in the hall) and while I initially was anxious about that, not once did we ever feel like it was shared. The staff keeps the hotel and bathrooms INCREDIBLY clean; you don’t even get the feeling that there are others staying there. The location is also incredible - everything is within 15 mins walking. We will certainly be back!

It was just as described. Perfect location and very cozy

Great location for sites, in city center, could walk everywhere!

Excellent location.

Great staff and location.

Extremely good location for enjoying everything in Florence. Lovely hosts. Old building. Large comfortable room, but no air conditioning and the fan wasn’t quite adequate for the heat.

Amazingly close to the Duomo and incredibly low price. Sure, it’s no Five Star but the price and location could not be beat. It even had free parking!

Location very good for the sights we wanted to see. Staff very friendly and helpful.

I enjoyed staying in this hotel. It was as I expected given the price I paid and the location. This is a small hotel in a traditional Italian building, right in the centre of the tourist area of Florence. I stayed in Mid Oct, so heat wasn't a problem, however I can see that Florence would be a nightmare in July heat wise. The weather was great (about 25 degrees) and I would recommend visiting Florence out of season unless you love being very hot! The lift worked fine. I appreciated the fridge and kettle in the room (and access to a freezer in the communal areas) The whole place was spotless and they had 2 very clean and up to date bathrooms. The staff were excellent and very friendly. The only downside for me was that I accidentally tripped the electrics in my room late at night. however I just went to bed and got the cleaner to sort it out in the morning! However, at least I know the electrics are safe! One thing about the area that you might find helpful, the Carrefour express opposite the hotel is very expensive, however there is another about 3 minutes walk away which is much cheaper. I can't remember the name, however I found it on google easily.

Very close to the sights, but out of the way of tourist traffic. Could walk to anywhere you want to go.

Older property but the location was excellent. Very friendly and helpful staff.

Extremely helpful and pleasant staff! A prime location two minutes from the Duomo.

Great staff and location. It's a budget based walk-up (there is an elevator but?) very close to the Duomo Square. Community bathrooms and no A/C. I would stay here again, in the cooler months.

Great place in the centre of Florence. Thankfully Marco was available to direct us to the private courtyard for parking (tight entrance glad we had a small car). We were in the private apartment just round the corner from the main hotel, there were some sewage smells from the alley behind but we were out exploring a lot and had a lovely stay.

The location was great! Marco and the rest of the staff were very helpful with information and services. Our room was a little tight on space but still quite adequate for our needs. The artwork was pleasing, too.