Overall Ratings & Reviews Hampton Inn and Suites Bastrop

Like breakfast, cleanest

Clean and spacious

Check-in was smooth and great. They reviewed my special instructions to allow my partner to check-in ahead of me. The room was fresh and clean. The jacuzzi was exactly what we needed. I was a bit nervous of it being noisy to fill up, use and drain but we were on the far end of the building so hopefully it didn't bother anyone. He used it twice for his lower back issues. I liked the TV on the exterior wall so that we could watch it late without worry of neighbors. Also the TV swivels to either face the Jacuzzi or the bed. The indoor hot tub and pool on the first floor were clean, enjoyable and refreshing. The breakfast was pleasant as was the attendance a ball of sunshine. The to-go brown bags were the perfect touch. I spoke to Norma at the front desk twice and she's the reason I booked your location via Hotels.com. I am glad as the all of the staff was pleasant and it's obvious they take their job and customer service seriously. My stay was a Tues check-in and Wed check-out in the Jacuzzi suite.

Definitely would stay again

Nice bed and great coffee

I arrived at 12:30 at night only to discover that there were no reservations made for me There was no car resevation AND no hotel reservation I will not ever use travelosity again

Its a bit dated on the inside and the parking stinks. Expect to park on the grass. Other than that, I would stay here again.

Great place to stay. Hotel was clean, had adequate parking and was located in a safe area. Breakfast was also pretty good. The price was a tad higher than other areas but after reading other reveiws glad we paid the extra to be comfortable for the night

Staff

Great staff

Property is worth the money for the quality and safeness. The staff was very friendly and respectful. Facility was kept clean and neat.

The hotel was a great location. :Everything was nice and clean. Bed was comfortable. The room did not get as cool as we wanted, and also the oatmeal for breakfast was not the best. Everything else was spot on. Would definitely stay again.

Nice hotel and clean and staff was friendly. Rooms are nice and clean. Breakfast was remarkable with lots of options. The only thing I would suggest is for the rooms to have USB ports for device charging. Overall this hotel provided us with a great experience.

I love the staff. Always pleasant and great to work with!

The staff were polite and friendly and the indoor pool was clean and the kids really enjoyed it.

Beds were very uncomfortable but the staff was very friendly and tried to help me with making the bed a little more comfortable

Great breakfast options. Staff were very friendly, helpful and accommodating.

The hotel staff, from front desk to the cleaning staff were friendly and helpful. The breakfast was good! The rooms weee clean and we had plenty enough room. Some of the carpet in the hallways and by the elevators was worn threadbare. The mattress on the bed I slept on was very very firm! I’m a side sleeper and I kept waking up with my shoulder hurting! It was conveniently located for us; however, it was at the end of a short street that had a McDonald’s at the corner of the freeway and the traffic stacked up and backed up because the lights didn’t appear to be working properly and it took us 10 to 15 minutes to get through the light to get out of the area.

Bad

Staff is very friendly and helpful!