Shower head was never fixed

Poor conditions and facilities in general. Front desk Staff could be a bit friendlier and more supportive, invoicing process when checking in/out was not clear/easy enough. Security guys on the other side were kind and friendly.

Excellent place to rest

The hotel is nice but it is showing its age, the only issue I had was that my room was not ready, I arrived at 540 pm and had to wait till 630.

There was a really good stay ,, tnk's

Online it says laundry for family and when we asked they said no . Also they painted with oil paint and we could smell it all night

Clean, comfortable bed. friendly staff.

A little outdated

Bien

Buena ubicación, cerca de tiendas

Pillows

It was just ok. but the best option in the area for my needs. I will most likely stay at NH Coatz if i am made to return to Coatzacoalcos.

Nice place very good location and staff I like thanks very good

Short business trip but NH helped to make it pleasant.

The breakfast buffet was excellent. The staff was great!!!

Very Nice Hotel for business and pleasure

The hotel is well located, quiet and clean

Very unpleasant stay, first day no towels in The room, second day no cable TV. To conclude They elimited th gym and they screwed up my bill. Wont stay there anymore.

We were very disapointed that the work out room and other amenities advertied either, were not working or did not exist, upon our arrival. The front desk offered us passes to use a gym across town but we did not have the time to venture. I used the computer near the elvator for a convenience. The internet worked as well. Breakfast was expensive for blah blah and we wished we tried the restaurant across the street. We felt the facilities, service, room, and amenities available to us was worth half what we paid. Nonetheless, we showered, slept, ate, and moved on.

Good location for shopping malls and restaurants.