Hotel Hacienda Del Caribe

Explore Hotel Hacienda Del Caribe
8.2
Very Good
From 1,000 reviews
Cleanliness

8.4

Room Comfort

7.8

Location

9.2

Service and Facilites

8.4

Traveler Reviews Hotel Hacienda Del Caribe

Number of reviews per page
20
40
Top reviews
Rob
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Yes and yes
Mary Ellen
icon-Business with Children
Business with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was quiet, safe and in a great lication
Javier
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4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I had stayed here before w room w balcony, was great. This time interior room smelled like piss.
Kevin
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great staff and location
Amanda
icon-
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great location beautiful hotel would recommend. Lots to walk to everything you need.
MABEL CRISTINA
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great staff.
Anabela
icon-with Children
with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

This is such a cute place, traditionally decorated and very clean. Concierge and lobby staff very friendly and great location. They also have beach towels. Great value for the price
Victoria
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Staff was very friendly and helpful. The room was clean and comfortable. AC worked great and they were able to keep our bags for us ahead of check in. The location is right in the center of everything you need right off of Quinta Avenida. Not too noisy but remember you are downtown close to the nightlife. We took a white noise machine and slept fine.
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Luis
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Nice rooms great location good hotel.
Chuck
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Very clean nice place. Unfortunately we did not have hot water the entire 9 day stay
Kevin
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

All good
Ligieja
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Got to hotel after 12 hour flight and the reservation wasn't there. It had been "upgraded" and moved to a different hotel. This was never communicated and it would have not been accepted as the hotel was chosen specifically for the location. The new hotel was 4 blocks away; we had suitcases and no offer to pay a taxi. No compensation offered. The upgraded solution was horrible. Room located next to the hotel laundry, so noisy. Then loud music from nearby pubs, that's why we didn't want to stay in that area. Thin windows and door let through all chi chat from people staying in the pool area until late. Hotel was old, need of a lot of maintenance. Coffee maker in the room is for filtered coffee. Filters not provided and no coffee.so are you expected to buy a pack of filters for one night? Don't stay at either hotels. Avoid, avoid, avoid.
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Alicia
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Everything was great overall however the last night that we stayed there, we didn’t have hot water. Location was perfect Weather was perfect I really appreciate the fact that they gave us a bottled water as a curtesy
Lois
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Room was large and very clean. Staff were always as helpful as they could be with the language barriers from Spanish to English. Any requests were dealt with quickly. My only complaint was the noise from the restaurant across from my room. In the late evening, lots of banging during cleanup. Also the freezer door banging shut every few minutes. As well, inconsiderate guests that come back late at night yelling and slamming doors. Not hotel's fault, but maybe post a note near front desk or in rooms to remind guests to be quieter after 11. Hotel is super close to beach and 5th ave and if you go in the opposite direction, lots of cheaper local restaurants and Walmart within 15 minute walk.
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Adrian
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Todo al 100
Jonathan Del real
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Las almohadas un poco duras, pero todo lo demás excelente!! Muy servicial, limpio, callado
Yitan
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Friendly and helpful staff. Room has an authentic Mexican appeal, but it feels small and there's not a single chair for sitting. Strong AC and fan. Tiny bathroom and the toilet seat doesn't stay up. Good for a short stay.
Joyce
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Nice older hotel.
Brenda
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Not much hot water
Victor
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Great rooms and amazing staff.
Number of reviews per page
20
40

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