Overall Ratings & Reviews ibis budget Luxembourg Aéroport

Dreadful experience. Beds so hard that I had back & hip pain. Pillows are flat. Room is tiny. Only 1 towel per person, no hand towel etc which is very unhygienic. Maid took our key card when cleaning the room- still awaiting contact from the hotel about our stay. Someone tried to enter our room during our second night. As we were staying with two children, we left the next morning cutting our stay short by 1 night. Nobody at reception to speak to, it was not manned. We had to book another hotel in the city for our last night. I have emailed to seek compensation for the last night but have not received a response. It was a truly miserable stay and would not recommend to anyone. Very disappointing.

The hotel is very old. Walls are paper thin, so hopefully you’ll have respectful neighbors. The room is awkward this little space and is dirty (old stains) and dated. I recommend looking for other alternatives.

Good place for a great price!

It was a nice environment for me and my family.

Exactly what I needed for an overnight prior to an early morning flight.

The room was very warm and stuffy. We were, however, able to get a portable fan from the ibis hotel which is attached to the ibis budget hotel.

The hotels is recent under construction of outside,the window is not able to open in one side and the AC is not working until June according to the receptionist.the room is clean even its small and easy access to airport, but the staff is terribly rude and unwilling to help.

Paid for room and breakfast upon checking in was told i was not entitled to breakfast i contacted jotels.com and they said they had spoken go the hotel and everything was fine.The first 2 mornings were ok but the third morning i was asked for my room number and was told i hadn't paid for breakfast. I was so embarrassed and angry i font like being called a thief or a liar!I tried to explain to them that there was a problem with my booking and eventually the lady said ok it will be a mistake on behalf of Ibis Tis is all well and good but i don't like being embarrassed and making to look like a thief or liar

the staff was very nice and very professional and efficient period the grounds needs a little bit of a trash pick up though

W booked a room for 2 double beds as we are all elderly. When we arrived the first room they offered was a double bed and a bunk bed. We said no that would not work. So they had to find another room this one had a double bed and to small tein beds with mattress 2 inches thick. None of us slept. Pillows could have been bricks and been more comfortable. Then the next morning the coffee machine wasnt working. The staff were kind enough to make us coffee fro. Their staff coffee maker. That was the only thing good. The mo ey paud was a waste. I would never recommend this place to anyone. The only convenience was it was literally at the airport.

Check in was slow and directions on how to get to our room were unclear, resulting in us wasting 10+ minutes kust trying tonfigure out how to get to it.

Very close to airport. Transport in front of hotel. Easy to get in to town center. Clean rooms and hotel, friendly staff. Excellent.

Convenient and inexpensive stay with a decent bed that is walking distance to the airport.

The stay was good overall with no issues.

great

Not exactly a budget price we paid for our stay here, so i was disappointed in the cupboard for a toilet- how odd! The toilet cupboard/box was not even enough room for my partner to sit in and he's not even extremely tall! He's 5'8"! Absurd addition to the room and our toilet smelt badly of cigarette smoke so clearly previous guests used it to smoke in. There was drilling and banging going on in the room next to us from 9am, luckily we headed out at 9.30am, but its besides the point. Beds were extremely comfy though! Slept very well apart from the heat. We had to sleep witj the window open. The hospital style curtain across the room is gross, again an odd feature of the room. Ibis really need to sort their room confirguration out- this just does not work and will put lots of guests off of staying again

The staff treated me like I was in a five star hotel

Separate from ibis, but still a very good stay for the price

Receptionist are helpful and professional. Value for money

Disappointing stay. Staff unhelpful lacking communication. Restaurant menu very limited which lacked choice especially for children. Tried to eat in bar area but told bar menu was takeaway only. Also takeaway food was of a very low standard, for the price. Breakfast in the morning was shambolic. Only positive was location with bus stop into the city right outside the hotel. I would not recommend this hotel which is disappointing as I have stayed at many Ibis hotels in Europe and their standards are normally very high.